Legal updates for Directors: Developments & practices in applying the Consumer Protection Act

Session Dates: (click on date below to make a booking)


Course Duration:

2 hours - 08h30 to 10h30

Key focus areas:

  • A summary of the current state of play
  • Approaches to ensuring compliance with the CPA
  • Liability for defects in products and services
  • Experiences in handling complaints made by consumers
  • Managing investigations and how to interact with the National Consumer Commission
  • Key decisions and rulings of the National Consumer Tribunal 

Presentation fees:

IoDSA Members:R 1 333.50
Non Members:

R 1 669.50

Includes:  VAT, refreshments, course notes

Terms & Conditions

Item Name Posted By Date Posted
IoDSA Full Terns & Conditions PDF (513.35 KB) Administration 2018/03/19