IoDSA Calendar https://www.iodsa.co.za/events/event_list.asp Sun, 14 Jun 2026 08:32:48 GMT Wed, 26 Aug 2026 13:00:00 GMT Copyright © 2026 The Institute of Directors in South Africa NPC Being a Director Part 4: Governing Body’s Role in Structure, Composition, Evaluation & Delegation https://www.iodsa.co.za/events/EventDetails.aspx?id=2032954 https://www.iodsa.co.za/events/EventDetails.aspx?id=2032954

Overview

This programme offers essential insights into the optimal functioning of governing bodies, specifically designed for those aspiring to join or newly appointed to such roles. Participants will gain knowledge about the various tools and processes relevant to a Non-Executive Director's (NED) governance responsibilities, along with an exploration of different stages in governance structures. Additionally, the program delves into topics such as succession planning at the governance body level, director characteristics, and more.


Key focus areas

  • Enhancing governing body effectiveness.
  • Structuring the composition of governing bodies.
  • Managing remuneration for members of governing bodies.
  • Streamlining meeting procedures.
  • Optimising committees within the governing body.
  • Conducting thorough evaluations of the governing body.
  • Effectively delegating tasks to management.


Benefit of the programme

  • Acquire understanding into the functioning of an efficient governing body.
  • Understand the requisites of committees and grasp the evaluation process for governing bodies.
  • Learn how to strategically delegate as a governing body, to empower effective management.
  • Participate in interactive learning and get your questions answered by a Governance specialist.


Who should attend

  • Directors / governing body member
  • C-Suite Executives
  • Company Secretary
  • Aspiring directors 
  • Supporting governing body members

 

Duration

Six Hours

/


Programme Investment

Subscription paying
 member
digital fee
R 6 029.00incl VAT
Non-subscription paying member (Event-attendee)
digital fee
R 7 093.00incl VAT

IoDSA Event Booking Terms and Conditions

    These Terms and Conditions govern the delivery of events, conferences, workshops, and training programmes (“collectively referred to as Events”) by the Institute of Directors in South Africa NPC (“IoDSA”) to members and the public (“collectively referred to as Delegates”).

    GENERAL

  1. The IoDSA business hours are Monday to Friday from 09h00 to 16h00 (excluding weekends and public holidays).
  2. All calls to the IoDSA are recorded for record and quality purposes.
  3. All official communication with Delegates will be conducted via email and no other platforms. All requests and updates (including updating of personal information) must be submitted in writing.
  4. Enquiries must be made out to the email address as listed on the respective Event booking page on the IoDSA website:
    4.1. All training-related enquiries should be made to  training@iodsa.co.za
    4.2. All member event-related enquiries should be made to events@iodsa.co.za
    4.3. All certification or designee-related enquiries should be made to certifications@iodsa.co.za
  5. IoDSA reserves the right to amend the details and logistics of Events at any time. 
  6. IoDSA Events and other services are provided without any warranties or guarantees, except for their intended purpose. The IoDSA shall not be held liable for any direct, indirect, incidental, special, or consequential loss or damage arising from participation in any Event or other service.
  7. The IoDSA shall not be liable for any delay, postponement, or failure to deliver an Event (in whole or in part) to the extent caused by circumstances beyond its reasonable control (“Force Majeure”). Force Majeure includes, without limitation, acts of God, natural disasters, epidemics/pandemics and related governmental restrictions, labour disputes or strikes (other than those solely involving IoDSA employees), widespread internet or telecommunications outages, fire, or any other unforeseen events that make performance commercially impracticable or unsafe. The IoDSA will make reasonable efforts to notify Delegates of a Force Majeure event as soon as practicable and will take reasonable steps to mitigate the impact.
  8. All fee discounts, sponsorships, complimentary or pro bono services, and the like are provided entirely at the discretion of the IoDSA. These may be offered to Delegates who meet the discount eligibility criteria as determined by the IoDSA from time to time. The IoDSA reserves the right to amend, withdraw, or cancel any such benefits at any time and for any reason. 
  9. All persons attending events at the IoDSA office/venues do so at their own risk.
  10. The terms “Delegate,” “Member,” or “person” are non-gender specific and refer to any individual, juristic person, organisation, body, institution, or third party engaging with the IoDSA.
  11. “Business Days” refer to any day other than a Saturday, Sunday, or public holiday in the Republic of South Africa.
  12. If you are unhappy or dissatisfied with any Event provided by the IoDSA, you must submit your grievance in writing through one of the following channels:
    12.1.  The IoDSA online complaints link available on the website;
    12.2.  The Event feedback survey link provided (where applicable); or
    12.3.  Directly to the designated contact person for the Event, as listed on the Event page.


    ONLINE PROFILE AND INFORMATION

  13. Delegates are required to have an online profile to book for Events or submit applications and the like.
  14. Delegates must log in using their existing IoDSA Member or Event Attendee profile or create an Event Attendee Profile to make a booking if a profile does not already exist. 
  15. Delegates should always avoid creating or having duplicate profiles/accounts. Duplicate profiles may affect the application of member benefits, such as discounts on Event fees. Benefits, where applicable, will not be granted to members who have used a duplicate profile for booking an Event. 
  16. Delegates are responsible for keeping their profile and contact information accurate and up to date.
  17. It is the responsibility of Delegates to ensure that their passwords are kept secure from third parties. Manual assistance with password resets is available upon telephonic and/or written requests after successful Delegate verification.
  18. By providing the IoDSA with personal and professional information, the Delegate gives consent to the IoDSA to process this information to provide the Event and/or other related services. 
  19. The IoDSA undertakes to maintain the confidentiality of all information provided to it and will handle such information in accordance with the Protection of Personal Information Act 4 of 2013. For further details, Delegates may refer to the IoDSA’s Privacy Policy and PAIA Manual available on the IoDSA website.


    EVENT BOOKINGS

  20. All Event bookings must be completed via the online registration form specific to the Event.
  21. Bookings must be made using the profile of the Delegate attending the Event. Bookings made under another Delegate’s profile will be deemed invalid, cancelled and may result in deletion or blocking of the profile and records, at the discretion of the IoDSA. 
  22. Delegates are responsible for ensuring that the information and contact details in their profile are accurate and correctly reflected on the Event booking form. The details provided on the Event booking form will be used for all event-related communications and for issuing of certificates of attendance (where applicable). The IoDSA will not be held liable if Delegates use the details of a personal assistant, secretary or any other third party and, as a result, do not receive Event communications.
  23. A Delegate’s booking for an Event will only be considered confirmed upon: 
    23.1.  Acceptance of these Terms and Conditions (Ts & Cs) and any other specific terms and conditions applicable to the specific Event (which will take precedence over these T&Cs if there is a conflict);
    23.2.  Receipt of full payment of the applicable Event invoice/fee within the stipulated timeframe. Full payment must be received in the IoDSA’s designated bank account and correctly allocated to the Delegate’s profile in relation to the specific Event invoice. 
  24. The primary payment method for an Event is online payment via credit or debit card. For certain Events, generation of an invoice for Electronic Funds Transfer (EFT) may be available as an alternative payment method during the booking process.
  25. Event seats/spaces are allocated on a first-come, first-served basis and are confirmed only upon receipt of full payment.
    25.1.  For EFT Payments: Either full payment must reflect in the IoDSA bank account, or a valid proof of payment or purchase order (where the Delegate’s company is responsible for payment) must be received within the stipulated timeframe.
    25.2.  For Card Payments: Payment is processed immediately and reflected against the Delegate’s account/profile due to the online payment method. 
  26. The IoDSA does not permit any amendments to the date reflected on an issued invoice. Once an invoice has been generated, the invoice date is final and may not be backdated or changed under any circumstances.

     

    PAYMENT BY DELEGATES

  27. Upon completing and submitting an Event booking form, Delegates must make an immediate payment of the Event fee via the IoDSA eCommerce platform during checkout using a credit/debit card. This is the IoDSA’s preferred method of receiving payment, as card payments are allocated directly to Delegate profiles and immediately secures and confirms the Delegate’s booking.
  28. Delegates will, in addition, depending on the Event have an EFT payment option:
    28.1.  If the EFT payment option is available and selected as the payment method during the booking process, payment must be made and proof of payment must be shared with the contact person as listed on the Event page within 48 hours of receipt of invoice, using the invoice number as reference. Once the payment reflects in the IoDSA bank account it will be allocated to the Delegate’s profile, and the booking will be considered confirmed. Failure to adhere to this timeline will result in the booking being cancelled without further notice. 
    28.2.  The IoDSA shall not be held responsible for the delay in allocation of payments due to incorrect references being used by the   Delegate. Where EFT payments cannot be allocated as a result of incorrect references used or not providing proof of payment, the  Delegate will be required to provide proof of payment in order for the IoDSA to confirm and allocate payment. Until such time, the Delegate’s booking is not confirmed and may be cancelled if payment is not received within the stipulated timeframe. 

     

    PAYMENTS BY COMPANIES ON BEHALF OF DELEGATES

  29. Should a Delegate require their Company to make payment on their behalf, and the credit/debit card payment is not possible during checkout due to Company internal processes, then:
    29.1.  During the checkout process the Delegate is required to select EFT as the payment option and provide the Company’s details that must appear on the invoice, should this be an available option for payment, in which case Clause 28 will apply; or 
    29.2.  Should EFT not be available, or the Company cannot adhere to the requirements in Clause 28, the Delegate is required to make a written request to the contact person of the Event to assist with accommodating a company payment arrangement and to provide an invoice.
    29.2.1.  To accommodate a Company payment arrangement, and to provide an invoice for payment, the IoDSA requires the written request by the Company and/or Delegate at least four (4) weeks prior to the respective Event date(s). Events starting within four (4) weeks cannot accommodate Company payment arrangements. The following applies to all Company payment arrangements: 
    (a)  All onboarding and supplier processes, including supplier bidding documentation and proof of payment (for Private Sector Companies and International Companies) or valid Purchase Orders (PO) – in the case of Public Sector companies, must be completed and submitted to the IoDSA within two (2) weeks from the time of the written request and the IoDSA approving the payment arrangement, and no later than two (2) weeks prior to the Event. Where the IoDSA finds the onboarding process extensive/unreasonable regarding timelines, the IoDSA reserves the right to cancel the payment arrangement at any time. 
    (b)  A Delegate’s booking for an Event is only considered confirmed upon receipt of full payment of the applicable Event invoice/fee in the bank IoDSA bank account (proof of payment must be supplied), or in the case of local Public Sector companies, a valid Purchase Order, within the above stipulated timeframe. 
    (c)  If the onboarding process, applicable supply chain documentation, and payment/PO are not received within the stipulated timelines, for whatever reason, the IoDSA reserves the right to release the booking(s) without notice and make the seat(s) available to other Delegates and any planned future bookings will be cancelled.
  30. In the case of local Public sector companies, if the Company fails to make payment within 30 days of the Event date, the Delegate will be held responsible for payment, and the Delegate/Company will be blacklisted. Any future and current planned bookings will be cancelled until such payment has been settled.  
  31. All other terms and conditions relating to postponement, cancellations, non-attendance, deferment, replacement of Delegates, and any other general provisions set out in these Terms and Conditions apply. 

     

    CANCELLATION

  32. All requested cancellations must be submitted in writing to the email address specified on the Event page/registration form.
  33. Cancellations made within five (5) business days of the date of payment will not be subject to any penalties i.e. the Event fee will be fully refunded (“Cooling-off Period”). 
  34. Delegates who cancel their booking after the Cooling-Off Period and more than ten (10) business days before the scheduled date of the Event are required to pay/forfeit 25% of the total fee as a cancellation penalty. The remaining Event fee will be refunded.
  35. Delegates who cancel their booking between ten (10) and five (5) business days before the scheduled date of the Event are required to pay/forfeit 50% of the total fee as a cancellation penalty. The remaining Event fee will be refunded.
  36. Delegates who cancel their booking within five (5) business days prior to the scheduled Event date will be liable for a cancellation penalty equal to 100% of the total Event fee. No refunds will be issued in such cases. 
  37. In the event of cancellation by the IoDSA, all registered Delegates will be notified, and the full Event fee will be refunded or deferred to another Event, subject to agreement between the IoDSA and the Delegate.

     

    DEFERMENT/POSTPONEMENT

  38. Deferment refers to cases where a Delegate is unable to attend an Event due to medical reasons or other emergencies, including but not limited to accidents and bereavement. The Event fee in these circumstances will not be forfeited, provided that valid supporting documentation is submitted within five (5) business days post the Event date. 
  39. For medical reasons, a medical certificate must indicate the dates of medical unfitness, which must align with the scheduled Event date. 
  40. For other emergencies, appropriate evidence (e.g., police report, or death certificate) must be provided.
  41. Where reasonably practical, the IoDSA will offer the Delegate an alternative Event scheduled within the current calendar year. If no suitable Event is available for booking, the IoDSA will refund the Delegate. 
  42. If a deferment/postponement request is submitted but deemed unreasonable or unsupported by valid documentation as outlined above, the request will be treated as non-attendance in accordance with Clause 44. In such cases, the full Event fee will be forfeited/payable, and no refund will be issued. The IoDSA reserves the sole discretion to determine the reasonableness of any deferment request. 
  43. Should a deferment request be granted and an alternative Event is selected that has a higher price than what was paid/invoiced, the Delegate will be required to pay the difference.

     

    NON-ATTENDANCE

  44. Subject to the provisions of the Cancellation Clauses and Deferment/Postponement Clauses above, in instances of non-attendance without prior written cancellation or a valid deferment request the full Event fee will be forfeited or payable, and no refund will be issued. Work-related reasons are not accepted as suitable reasons for non-attendance. Delegates who are unable to attend an Event due to work-related reasons will forfeit any payments made.
  45. Delegates may submit written reasons for their non-attendance within five (5) business days after the scheduled Event. The IoDSA may, at its sole discretion, allow the Delegate to reschedule attendance on another Event date, or to another Event within that year (subject to availability). Requests submitted after the five (5) business day window period will be considered under Clause 44. 
  46. If a Delegate fails to attend a registered Event and does not submit a written cancellation, deferment request, or valid justification within the timeframes outlined in Clause 45, the matter will be considered closed. The full Event fee will be forfeited or payable, and no refunds, or rescheduling options will be considered, unless the IoDSA, at its sole discretion, determines otherwise.
  47. A Delegate may nominate a replacement if they are unable to attend specific Events (specifically in the case of public training Events), provided the IoDSA is notified in writing at least five (5) business days prior to the scheduled date of the Event. All replacement requests are at the sole discretion of the IoDSA and will be confirmed in writing.
  48. If the nominated replacement Delegate does not meet any applicable entry requirements for the Event (e.g., IoDSA Member-only events), participation will be declined, and the original Delegate will remain liable for the Event fee in accordance with the applicable cancellation or non-attendance clauses.
  49. Where a discounted Event fee has been applied to a Delegate who is a paid IoDSA Member, and the replacement Delegate is not a paid IoDSA Member, the difference in fee will be charged to the replacement Delegate. If the replacement Delegate’s company is responsible for payment, the replacement Delegate will be billed and is responsible for payment and must recover the expense from their company.
  50. If a replacement Delegate is not found or confirmed in writing by the IoDSA at least five (5) business days prior to the Event, and the original Delegate does not attend, this will be treated as a cancellation taking place within five (5) business days of the Event date or a non-attendance, as applicable. In such cases, the full Event fee will be forfeited or payable, and no refund will be issued, in accordance with the applicable Cancellation or Non-Attendance Clauses above.
  51. All terms and conditions applicable to the original Delegate, including those relating to cancellation, deferment, non-attendance, payment obligations, and conduct—shall apply equally to any nominated replacement Delegate. Acceptance of a replacement Delegate by the IoDSA does not constitute a waiver of any rights under these Terms and Conditions. The original Delegate remains liable for any fees, penalties, or administrative consequences arising from the replacement’s participation or failure to comply with these Terms.
  52. Delegates who attend specific Events, such as training, for the full duration of the Event will receive a Certificate of Attendance. 
  53. The IoDSA reserves the right to withhold a Certificate of Attendance if the Delegate is deemed inattentive or not sufficiently present during the Event. Criteria to determine attendance is based on attendance tracking, engagement during the Event, participation in discussions, polls and other engagement activities. 
  54. It is the Delegate’s responsibility to retain and securely store their Certificates of Attendance. Certificates for qualifying Events can be accessed via the Delegate’s online profile. However, due to system upgrades or operational limitations, certain certificates—particularly those issued prior to February 2020—may no longer be available online or retrievable. The IoDSA shall not be held liable for storage, recovery, or reissuance of certificates beyond what is reasonably supported by its systems and policies.

     

    COMPLIANCE WITH RULES

  55. The IoDSA reserves the right to refuse admission to or remove a Delegate from an Event at its sole discretion. This may occur if payment has not been received, if the Delegate poses a health or safety risk, or if they are considered disruptive to others. Should a Delegate be removed from the Event due to the above misconduct, the fee is not refundable/is payable. 
  56. Delegates must comply with all house rules set by the IoDSA, the facilitator, and the venue or online platform. Respectful conduct is expected throughout the duration of the Event.
  57. Where applicable, course materials provided during Events are the intellectual property of the IoDSA and/or designated third parties. These materials are intended solely for the use of the attending Delegate. Reproduction, distribution, or modification of any part of the course material is strictly prohibited and subject to the IoDSA’s Intellectual Property Policy.
  58. The recording or transcription of any Event in any format, including but not limited to video, audio, or text, is strictly prohibited by any delegates. 
  59. By attending an Event, the Delegate consents to their photographs and/or event feedback being published on social media or other media as may be determined by the IoDSA. 
]]> Wed, 22 Jul 2026 14:00:00 GMT Being a Director Part 4A: Governing Body’s Role in its Structure and Composition (Weekday- Online) https://www.iodsa.co.za/events/EventDetails.aspx?id=2031499 https://www.iodsa.co.za/events/EventDetails.aspx?id=2031499

Overview

Perfect for busy professionals seeking to enhance their skills without disrupting full day work commitments.

This Being a Director Part 4A is aimed at increasing governing body effectiveness and adding value.


How does this work?

The offering will only be available twice this year so it is important to note that if you miss the Being a Director Part 4A  during this year, you might be required to redo the entire Being a Director Part 4 to be eligible for the Certified Director Designation. There is no guarantee that we will be offering the Being a Director Part 4A as half day programme again next year.

 

How are the programme split?

The Being a Director Part 4, are split into a Part 4A and a Part 4B.
These programmes will run as a half you can choose to attend these on the specified Saturday classes.

Prerequisite

You are required to attend Being a Director Part 3A before attending Being a Director Part 3B. This is to ensure that you will be able to follow the content seamlessly.


Benefit of the programme

  • Half day programme 
  • More convenient and flexible 
  • Understanding corporate governance.
  • Understanding governance models and frameworks.
  • Understanding the importance of governing body members and their duties.
  • Understanding who is key role players in governance.
  • Learning from - and asking a Governance Specialist questions you might have.

 


Duration

09h00 until 12h30



Programme Fees


Subscription paying member
digital fee
R 3 014.00incl VAT
Non-subscription paying member (Event-attendee)
digital fee
R3 546.00incl VAT

IoDSA Event Booking Terms and Conditions

    These Terms and Conditions govern the delivery of events, conferences, workshops, and training programmes (“collectively referred to as Events”) by the Institute of Directors in South Africa NPC (“IoDSA”) to members and the public (“collectively referred to as Delegates”).

    GENERAL

  1. The IoDSA business hours are Monday to Friday from 09h00 to 16h00 (excluding weekends and public holidays).
  2. All calls to the IoDSA are recorded for record and quality purposes.
  3. All official communication with Delegates will be conducted via email and no other platforms. All requests and updates (including updating of personal information) must be submitted in writing.
  4. Enquiries must be made out to the email address as listed on the respective Event booking page on the IoDSA website:
    4.1. All training-related enquiries should be made to  training@iodsa.co.za
    4.2. All member event-related enquiries should be made to events@iodsa.co.za
    4.3. All certification or designee-related enquiries should be made to certifications@iodsa.co.za
  5. IoDSA reserves the right to amend the details and logistics of Events at any time. 
  6. IoDSA Events and other services are provided without any warranties or guarantees, except for their intended purpose. The IoDSA shall not be held liable for any direct, indirect, incidental, special, or consequential loss or damage arising from participation in any Event or other service.
  7. The IoDSA shall not be liable for any delay, postponement, or failure to deliver an Event (in whole or in part) to the extent caused by circumstances beyond its reasonable control (“Force Majeure”). Force Majeure includes, without limitation, acts of God, natural disasters, epidemics/pandemics and related governmental restrictions, labour disputes or strikes (other than those solely involving IoDSA employees), widespread internet or telecommunications outages, fire, or any other unforeseen events that make performance commercially impracticable or unsafe. The IoDSA will make reasonable efforts to notify Delegates of a Force Majeure event as soon as practicable and will take reasonable steps to mitigate the impact.
  8. All fee discounts, sponsorships, complimentary or pro bono services, and the like are provided entirely at the discretion of the IoDSA. These may be offered to Delegates who meet the discount eligibility criteria as determined by the IoDSA from time to time. The IoDSA reserves the right to amend, withdraw, or cancel any such benefits at any time and for any reason. 
  9. All persons attending events at the IoDSA office/venues do so at their own risk.
  10. The terms “Delegate,” “Member,” or “person” are non-gender specific and refer to any individual, juristic person, organisation, body, institution, or third party engaging with the IoDSA.
  11. “Business Days” refer to any day other than a Saturday, Sunday, or public holiday in the Republic of South Africa.
  12. If you are unhappy or dissatisfied with any Event provided by the IoDSA, you must submit your grievance in writing through one of the following channels:
    12.1.  The IoDSA online complaints link available on the website;
    12.2.  The Event feedback survey link provided (where applicable); or
    12.3.  Directly to the designated contact person for the Event, as listed on the Event page.


    ONLINE PROFILE AND INFORMATION

  13. Delegates are required to have an online profile to book for Events or submit applications and the like.
  14. Delegates must log in using their existing IoDSA Member or Event Attendee profile or create an Event Attendee Profile to make a booking if a profile does not already exist. 
  15. Delegates should always avoid creating or having duplicate profiles/accounts. Duplicate profiles may affect the application of member benefits, such as discounts on Event fees. Benefits, where applicable, will not be granted to members who have used a duplicate profile for booking an Event. 
  16. Delegates are responsible for keeping their profile and contact information accurate and up to date.
  17. It is the responsibility of Delegates to ensure that their passwords are kept secure from third parties. Manual assistance with password resets is available upon telephonic and/or written requests after successful Delegate verification.
  18. By providing the IoDSA with personal and professional information, the Delegate gives consent to the IoDSA to process this information to provide the Event and/or other related services. 
  19. The IoDSA undertakes to maintain the confidentiality of all information provided to it and will handle such information in accordance with the Protection of Personal Information Act 4 of 2013. For further details, Delegates may refer to the IoDSA’s Privacy Policy and PAIA Manual available on the IoDSA website.


    EVENT BOOKINGS

  20. All Event bookings must be completed via the online registration form specific to the Event.
  21. Bookings must be made using the profile of the Delegate attending the Event. Bookings made under another Delegate’s profile will be deemed invalid, cancelled and may result in deletion or blocking of the profile and records, at the discretion of the IoDSA. 
  22. Delegates are responsible for ensuring that the information and contact details in their profile are accurate and correctly reflected on the Event booking form. The details provided on the Event booking form will be used for all event-related communications and for issuing of certificates of attendance (where applicable). The IoDSA will not be held liable if Delegates use the details of a personal assistant, secretary or any other third party and, as a result, do not receive Event communications.
  23. A Delegate’s booking for an Event will only be considered confirmed upon: 
    23.1.  Acceptance of these Terms and Conditions (Ts & Cs) and any other specific terms and conditions applicable to the specific Event (which will take precedence over these T&Cs if there is a conflict);
    23.2.  Receipt of full payment of the applicable Event invoice/fee within the stipulated timeframe. Full payment must be received in the IoDSA’s designated bank account and correctly allocated to the Delegate’s profile in relation to the specific Event invoice. 
  24. The primary payment method for an Event is online payment via credit or debit card. For certain Events, generation of an invoice for Electronic Funds Transfer (EFT) may be available as an alternative payment method during the booking process.
  25. Event seats/spaces are allocated on a first-come, first-served basis and are confirmed only upon receipt of full payment.
    25.1.  For EFT Payments: Either full payment must reflect in the IoDSA bank account, or a valid proof of payment or purchase order (where the Delegate’s company is responsible for payment) must be received within the stipulated timeframe.
    25.2.  For Card Payments: Payment is processed immediately and reflected against the Delegate’s account/profile due to the online payment method. 
  26. The IoDSA does not permit any amendments to the date reflected on an issued invoice. Once an invoice has been generated, the invoice date is final and may not be backdated or changed under any circumstances.

     

    PAYMENT BY DELEGATES

  27. Upon completing and submitting an Event booking form, Delegates must make an immediate payment of the Event fee via the IoDSA eCommerce platform during checkout using a credit/debit card. This is the IoDSA’s preferred method of receiving payment, as card payments are allocated directly to Delegate profiles and immediately secures and confirms the Delegate’s booking.
  28. Delegates will, in addition, depending on the Event have an EFT payment option:
    28.1.  If the EFT payment option is available and selected as the payment method during the booking process, payment must be made and proof of payment must be shared with the contact person as listed on the Event page within 48 hours of receipt of invoice, using the invoice number as reference. Once the payment reflects in the IoDSA bank account it will be allocated to the Delegate’s profile, and the booking will be considered confirmed. Failure to adhere to this timeline will result in the booking being cancelled without further notice. 
    28.2.  The IoDSA shall not be held responsible for the delay in allocation of payments due to incorrect references being used by the   Delegate. Where EFT payments cannot be allocated as a result of incorrect references used or not providing proof of payment, the  Delegate will be required to provide proof of payment in order for the IoDSA to confirm and allocate payment. Until such time, the Delegate’s booking is not confirmed and may be cancelled if payment is not received within the stipulated timeframe. 

     

    PAYMENTS BY COMPANIES ON BEHALF OF DELEGATES

  29. Should a Delegate require their Company to make payment on their behalf, and the credit/debit card payment is not possible during checkout due to Company internal processes, then:
    29.1.  During the checkout process the Delegate is required to select EFT as the payment option and provide the Company’s details that must appear on the invoice, should this be an available option for payment, in which case Clause 28 will apply; or 
    29.2.  Should EFT not be available, or the Company cannot adhere to the requirements in Clause 28, the Delegate is required to make a written request to the contact person of the Event to assist with accommodating a company payment arrangement and to provide an invoice.
    29.2.1.  To accommodate a Company payment arrangement, and to provide an invoice for payment, the IoDSA requires the written request by the Company and/or Delegate at least four (4) weeks prior to the respective Event date(s). Events starting within four (4) weeks cannot accommodate Company payment arrangements. The following applies to all Company payment arrangements: 
    (a)  All onboarding and supplier processes, including supplier bidding documentation and proof of payment (for Private Sector Companies and International Companies) or valid Purchase Orders (PO) – in the case of Public Sector companies, must be completed and submitted to the IoDSA within two (2) weeks from the time of the written request and the IoDSA approving the payment arrangement, and no later than two (2) weeks prior to the Event. Where the IoDSA finds the onboarding process extensive/unreasonable regarding timelines, the IoDSA reserves the right to cancel the payment arrangement at any time. 
    (b)  A Delegate’s booking for an Event is only considered confirmed upon receipt of full payment of the applicable Event invoice/fee in the bank IoDSA bank account (proof of payment must be supplied), or in the case of local Public Sector companies, a valid Purchase Order, within the above stipulated timeframe. 
    (c)  If the onboarding process, applicable supply chain documentation, and payment/PO are not received within the stipulated timelines, for whatever reason, the IoDSA reserves the right to release the booking(s) without notice and make the seat(s) available to other Delegates and any planned future bookings will be cancelled.
  30. In the case of local Public sector companies, if the Company fails to make payment within 30 days of the Event date, the Delegate will be held responsible for payment, and the Delegate/Company will be blacklisted. Any future and current planned bookings will be cancelled until such payment has been settled.  
  31. All other terms and conditions relating to postponement, cancellations, non-attendance, deferment, replacement of Delegates, and any other general provisions set out in these Terms and Conditions apply. 

     

    CANCELLATION

  32. All requested cancellations must be submitted in writing to the email address specified on the Event page/registration form.
  33. Cancellations made within five (5) business days of the date of payment will not be subject to any penalties i.e. the Event fee will be fully refunded (“Cooling-off Period”). 
  34. Delegates who cancel their booking after the Cooling-Off Period and more than ten (10) business days before the scheduled date of the Event are required to pay/forfeit 25% of the total fee as a cancellation penalty. The remaining Event fee will be refunded.
  35. Delegates who cancel their booking between ten (10) and five (5) business days before the scheduled date of the Event are required to pay/forfeit 50% of the total fee as a cancellation penalty. The remaining Event fee will be refunded.
  36. Delegates who cancel their booking within five (5) business days prior to the scheduled Event date will be liable for a cancellation penalty equal to 100% of the total Event fee. No refunds will be issued in such cases. 
  37. In the event of cancellation by the IoDSA, all registered Delegates will be notified, and the full Event fee will be refunded or deferred to another Event, subject to agreement between the IoDSA and the Delegate.

     

    DEFERMENT/POSTPONEMENT

  38. Deferment refers to cases where a Delegate is unable to attend an Event due to medical reasons or other emergencies, including but not limited to accidents and bereavement. The Event fee in these circumstances will not be forfeited, provided that valid supporting documentation is submitted within five (5) business days post the Event date. 
  39. For medical reasons, a medical certificate must indicate the dates of medical unfitness, which must align with the scheduled Event date. 
  40. For other emergencies, appropriate evidence (e.g., police report, or death certificate) must be provided.
  41. Where reasonably practical, the IoDSA will offer the Delegate an alternative Event scheduled within the current calendar year. If no suitable Event is available for booking, the IoDSA will refund the Delegate. 
  42. If a deferment/postponement request is submitted but deemed unreasonable or unsupported by valid documentation as outlined above, the request will be treated as non-attendance in accordance with Clause 44. In such cases, the full Event fee will be forfeited/payable, and no refund will be issued. The IoDSA reserves the sole discretion to determine the reasonableness of any deferment request. 
  43. Should a deferment request be granted and an alternative Event is selected that has a higher price than what was paid/invoiced, the Delegate will be required to pay the difference.

     

    NON-ATTENDANCE

  44. Subject to the provisions of the Cancellation Clauses and Deferment/Postponement Clauses above, in instances of non-attendance without prior written cancellation or a valid deferment request the full Event fee will be forfeited or payable, and no refund will be issued. Work-related reasons are not accepted as suitable reasons for non-attendance. Delegates who are unable to attend an Event due to work-related reasons will forfeit any payments made.
  45. Delegates may submit written reasons for their non-attendance within five (5) business days after the scheduled Event. The IoDSA may, at its sole discretion, allow the Delegate to reschedule attendance on another Event date, or to another Event within that year (subject to availability). Requests submitted after the five (5) business day window period will be considered under Clause 44. 
  46. If a Delegate fails to attend a registered Event and does not submit a written cancellation, deferment request, or valid justification within the timeframes outlined in Clause 45, the matter will be considered closed. The full Event fee will be forfeited or payable, and no refunds, or rescheduling options will be considered, unless the IoDSA, at its sole discretion, determines otherwise.
  47. A Delegate may nominate a replacement if they are unable to attend specific Events (specifically in the case of public training Events), provided the IoDSA is notified in writing at least five (5) business days prior to the scheduled date of the Event. All replacement requests are at the sole discretion of the IoDSA and will be confirmed in writing.
  48. If the nominated replacement Delegate does not meet any applicable entry requirements for the Event (e.g., IoDSA Member-only events), participation will be declined, and the original Delegate will remain liable for the Event fee in accordance with the applicable cancellation or non-attendance clauses.
  49. Where a discounted Event fee has been applied to a Delegate who is a paid IoDSA Member, and the replacement Delegate is not a paid IoDSA Member, the difference in fee will be charged to the replacement Delegate. If the replacement Delegate’s company is responsible for payment, the replacement Delegate will be billed and is responsible for payment and must recover the expense from their company.
  50. If a replacement Delegate is not found or confirmed in writing by the IoDSA at least five (5) business days prior to the Event, and the original Delegate does not attend, this will be treated as a cancellation taking place within five (5) business days of the Event date or a non-attendance, as applicable. In such cases, the full Event fee will be forfeited or payable, and no refund will be issued, in accordance with the applicable Cancellation or Non-Attendance Clauses above.
  51. All terms and conditions applicable to the original Delegate, including those relating to cancellation, deferment, non-attendance, payment obligations, and conduct—shall apply equally to any nominated replacement Delegate. Acceptance of a replacement Delegate by the IoDSA does not constitute a waiver of any rights under these Terms and Conditions. The original Delegate remains liable for any fees, penalties, or administrative consequences arising from the replacement’s participation or failure to comply with these Terms.
  52. Delegates who attend specific Events, such as training, for the full duration of the Event will receive a Certificate of Attendance. 
  53. The IoDSA reserves the right to withhold a Certificate of Attendance if the Delegate is deemed inattentive or not sufficiently present during the Event. Criteria to determine attendance is based on attendance tracking, engagement during the Event, participation in discussions, polls and other engagement activities. 
  54. It is the Delegate’s responsibility to retain and securely store their Certificates of Attendance. Certificates for qualifying Events can be accessed via the Delegate’s online profile. However, due to system upgrades or operational limitations, certain certificates—particularly those issued prior to February 2020—may no longer be available online or retrievable. The IoDSA shall not be held liable for storage, recovery, or reissuance of certificates beyond what is reasonably supported by its systems and policies.

     

    COMPLIANCE WITH RULES

  55. The IoDSA reserves the right to refuse admission to or remove a Delegate from an Event at its sole discretion. This may occur if payment has not been received, if the Delegate poses a health or safety risk, or if they are considered disruptive to others. Should a Delegate be removed from the Event due to the above misconduct, the fee is not refundable/is payable. 
  56. Delegates must comply with all house rules set by the IoDSA, the facilitator, and the venue or online platform. Respectful conduct is expected throughout the duration of the Event.
  57. Where applicable, course materials provided during Events are the intellectual property of the IoDSA and/or designated third parties. These materials are intended solely for the use of the attending Delegate. Reproduction, distribution, or modification of any part of the course material is strictly prohibited and subject to the IoDSA’s Intellectual Property Policy.
  58. The recording or transcription of any Event in any format, including but not limited to video, audio, or text, is strictly prohibited by any delegates. 
  59. By attending an Event, the Delegate consents to their photographs and/or event feedback being published on social media or other media as may be determined by the IoDSA. 
]]> Thu, 30 Jul 2026 14:00:00 GMT Being a Director Part 4B: Governing Body’s role in its Evaluation and Delegation (Weekday - Online) https://www.iodsa.co.za/events/EventDetails.aspx?id=2031501 https://www.iodsa.co.za/events/EventDetails.aspx?id=2031501

Overview

For this year only, we are introducing our ‘Being a Director’ programmes pilot half-day programmes! Perfect for busy professionals seeking to enhance their skills without disrupting full day work commitments.

This Being a Director Part 4B is aimed at increasing governing body effectiveness and adding value.

How does this work?

The pilot offering will only be available twice this year so it is important to note that if you miss the Being a Director Part 4B  during this year, you might be required to redo the entire Being a Director Part 4 to be eligible for the Certified Director Designation. There is no guarantee that we will be offering the Being a Director Part 4B as half day programme again next year.

 

How are the programme split?

The Being a Director Part 4, are split into a Part 4A and a Part 4B.
These programmes will run as a half-day programme during the week on the specified dates indicated, or you can choose to attend these on the specified Saturday classes. 


Important

Before proceeding to book, please familiarise yourself with the below terms of use for ease of booking and attendance.

 

  • The 'Being a Director Part 4' will be divided into two parts: Part 4A and Part 4B. 
  • It is crucial to attend both relevant parts (A and B) to fulfil attendance requirements for Being a Director Part 4.
  • Failure to do so will necessitate re-booking, repayment, and attending the full 'Being a Director Part 4' to qualify for the Certified Director Designation. 
  • Attendance certificates will be issued only upon completion of the entire programme duration.
  • The 2026 dates are the only dates available to complete these parts. You will not be able to swap it for any of the full day programme dates or carry it over to next year, as per our terms and conditions. 


Key focus areas

  • Governing body effectiveness
  • Composition of governing bodies
  • Remuneration of members of governing bodies
  • Meeting procedures
  • Committees of governing body
  • Evaluation of governing body
  • Delegation to management


Benefit of the programme

  • Half day programme 
  • More convenient and flexible 
  • Learning from - and asking a Governance Specialist questions you might have.

 


Duration

09h00 until 12h30



Programme Fees


Subscription paying member
digital fee
R 3 014.00incl VAT
Non-subscription paying member (Event-attendee)
digital fee
R3 546.00incl VAT

IoDSA Event Booking Terms and Conditions

    These Terms and Conditions govern the delivery of events, conferences, workshops, and training programmes (“collectively referred to as Events”) by the Institute of Directors in South Africa NPC (“IoDSA”) to members and the public (“collectively referred to as Delegates”).

    GENERAL

  1. The IoDSA business hours are Monday to Friday from 09h00 to 16h00 (excluding weekends and public holidays).
  2. All calls to the IoDSA are recorded for record and quality purposes.
  3. All official communication with Delegates will be conducted via email and no other platforms. All requests and updates (including updating of personal information) must be submitted in writing.
  4. Enquiries must be made out to the email address as listed on the respective Event booking page on the IoDSA website:
    4.1. All training-related enquiries should be made to  training@iodsa.co.za
    4.2. All member event-related enquiries should be made to events@iodsa.co.za
    4.3. All certification or designee-related enquiries should be made to certifications@iodsa.co.za
  5. IoDSA reserves the right to amend the details and logistics of Events at any time. 
  6. IoDSA Events and other services are provided without any warranties or guarantees, except for their intended purpose. The IoDSA shall not be held liable for any direct, indirect, incidental, special, or consequential loss or damage arising from participation in any Event or other service.
  7. The IoDSA shall not be liable for any delay, postponement, or failure to deliver an Event (in whole or in part) to the extent caused by circumstances beyond its reasonable control (“Force Majeure”). Force Majeure includes, without limitation, acts of God, natural disasters, epidemics/pandemics and related governmental restrictions, labour disputes or strikes (other than those solely involving IoDSA employees), widespread internet or telecommunications outages, fire, or any other unforeseen events that make performance commercially impracticable or unsafe. The IoDSA will make reasonable efforts to notify Delegates of a Force Majeure event as soon as practicable and will take reasonable steps to mitigate the impact.
  8. All fee discounts, sponsorships, complimentary or pro bono services, and the like are provided entirely at the discretion of the IoDSA. These may be offered to Delegates who meet the discount eligibility criteria as determined by the IoDSA from time to time. The IoDSA reserves the right to amend, withdraw, or cancel any such benefits at any time and for any reason. 
  9. All persons attending events at the IoDSA office/venues do so at their own risk.
  10. The terms “Delegate,” “Member,” or “person” are non-gender specific and refer to any individual, juristic person, organisation, body, institution, or third party engaging with the IoDSA.
  11. “Business Days” refer to any day other than a Saturday, Sunday, or public holiday in the Republic of South Africa.
  12. If you are unhappy or dissatisfied with any Event provided by the IoDSA, you must submit your grievance in writing through one of the following channels:
    12.1.  The IoDSA online complaints link available on the website;
    12.2.  The Event feedback survey link provided (where applicable); or
    12.3.  Directly to the designated contact person for the Event, as listed on the Event page.


    ONLINE PROFILE AND INFORMATION

  13. Delegates are required to have an online profile to book for Events or submit applications and the like.
  14. Delegates must log in using their existing IoDSA Member or Event Attendee profile or create an Event Attendee Profile to make a booking if a profile does not already exist. 
  15. Delegates should always avoid creating or having duplicate profiles/accounts. Duplicate profiles may affect the application of member benefits, such as discounts on Event fees. Benefits, where applicable, will not be granted to members who have used a duplicate profile for booking an Event. 
  16. Delegates are responsible for keeping their profile and contact information accurate and up to date.
  17. It is the responsibility of Delegates to ensure that their passwords are kept secure from third parties. Manual assistance with password resets is available upon telephonic and/or written requests after successful Delegate verification.
  18. By providing the IoDSA with personal and professional information, the Delegate gives consent to the IoDSA to process this information to provide the Event and/or other related services. 
  19. The IoDSA undertakes to maintain the confidentiality of all information provided to it and will handle such information in accordance with the Protection of Personal Information Act 4 of 2013. For further details, Delegates may refer to the IoDSA’s Privacy Policy and PAIA Manual available on the IoDSA website.


    EVENT BOOKINGS

  20. All Event bookings must be completed via the online registration form specific to the Event.
  21. Bookings must be made using the profile of the Delegate attending the Event. Bookings made under another Delegate’s profile will be deemed invalid, cancelled and may result in deletion or blocking of the profile and records, at the discretion of the IoDSA. 
  22. Delegates are responsible for ensuring that the information and contact details in their profile are accurate and correctly reflected on the Event booking form. The details provided on the Event booking form will be used for all event-related communications and for issuing of certificates of attendance (where applicable). The IoDSA will not be held liable if Delegates use the details of a personal assistant, secretary or any other third party and, as a result, do not receive Event communications.
  23. A Delegate’s booking for an Event will only be considered confirmed upon: 
    23.1.  Acceptance of these Terms and Conditions (Ts & Cs) and any other specific terms and conditions applicable to the specific Event (which will take precedence over these T&Cs if there is a conflict);
    23.2.  Receipt of full payment of the applicable Event invoice/fee within the stipulated timeframe. Full payment must be received in the IoDSA’s designated bank account and correctly allocated to the Delegate’s profile in relation to the specific Event invoice. 
  24. The primary payment method for an Event is online payment via credit or debit card. For certain Events, generation of an invoice for Electronic Funds Transfer (EFT) may be available as an alternative payment method during the booking process.
  25. Event seats/spaces are allocated on a first-come, first-served basis and are confirmed only upon receipt of full payment.
    25.1.  For EFT Payments: Either full payment must reflect in the IoDSA bank account, or a valid proof of payment or purchase order (where the Delegate’s company is responsible for payment) must be received within the stipulated timeframe.
    25.2.  For Card Payments: Payment is processed immediately and reflected against the Delegate’s account/profile due to the online payment method. 
  26. The IoDSA does not permit any amendments to the date reflected on an issued invoice. Once an invoice has been generated, the invoice date is final and may not be backdated or changed under any circumstances.

     

    PAYMENT BY DELEGATES

  27. Upon completing and submitting an Event booking form, Delegates must make an immediate payment of the Event fee via the IoDSA eCommerce platform during checkout using a credit/debit card. This is the IoDSA’s preferred method of receiving payment, as card payments are allocated directly to Delegate profiles and immediately secures and confirms the Delegate’s booking.
  28. Delegates will, in addition, depending on the Event have an EFT payment option:
    28.1.  If the EFT payment option is available and selected as the payment method during the booking process, payment must be made and proof of payment must be shared with the contact person as listed on the Event page within 48 hours of receipt of invoice, using the invoice number as reference. Once the payment reflects in the IoDSA bank account it will be allocated to the Delegate’s profile, and the booking will be considered confirmed. Failure to adhere to this timeline will result in the booking being cancelled without further notice. 
    28.2.  The IoDSA shall not be held responsible for the delay in allocation of payments due to incorrect references being used by the   Delegate. Where EFT payments cannot be allocated as a result of incorrect references used or not providing proof of payment, the  Delegate will be required to provide proof of payment in order for the IoDSA to confirm and allocate payment. Until such time, the Delegate’s booking is not confirmed and may be cancelled if payment is not received within the stipulated timeframe. 

     

    PAYMENTS BY COMPANIES ON BEHALF OF DELEGATES

  29. Should a Delegate require their Company to make payment on their behalf, and the credit/debit card payment is not possible during checkout due to Company internal processes, then:
    29.1.  During the checkout process the Delegate is required to select EFT as the payment option and provide the Company’s details that must appear on the invoice, should this be an available option for payment, in which case Clause 28 will apply; or 
    29.2.  Should EFT not be available, or the Company cannot adhere to the requirements in Clause 28, the Delegate is required to make a written request to the contact person of the Event to assist with accommodating a company payment arrangement and to provide an invoice.
    29.2.1.  To accommodate a Company payment arrangement, and to provide an invoice for payment, the IoDSA requires the written request by the Company and/or Delegate at least four (4) weeks prior to the respective Event date(s). Events starting within four (4) weeks cannot accommodate Company payment arrangements. The following applies to all Company payment arrangements: 
    (a)  All onboarding and supplier processes, including supplier bidding documentation and proof of payment (for Private Sector Companies and International Companies) or valid Purchase Orders (PO) – in the case of Public Sector companies, must be completed and submitted to the IoDSA within two (2) weeks from the time of the written request and the IoDSA approving the payment arrangement, and no later than two (2) weeks prior to the Event. Where the IoDSA finds the onboarding process extensive/unreasonable regarding timelines, the IoDSA reserves the right to cancel the payment arrangement at any time. 
    (b)  A Delegate’s booking for an Event is only considered confirmed upon receipt of full payment of the applicable Event invoice/fee in the bank IoDSA bank account (proof of payment must be supplied), or in the case of local Public Sector companies, a valid Purchase Order, within the above stipulated timeframe. 
    (c)  If the onboarding process, applicable supply chain documentation, and payment/PO are not received within the stipulated timelines, for whatever reason, the IoDSA reserves the right to release the booking(s) without notice and make the seat(s) available to other Delegates and any planned future bookings will be cancelled.
  30. In the case of local Public sector companies, if the Company fails to make payment within 30 days of the Event date, the Delegate will be held responsible for payment, and the Delegate/Company will be blacklisted. Any future and current planned bookings will be cancelled until such payment has been settled.  
  31. All other terms and conditions relating to postponement, cancellations, non-attendance, deferment, replacement of Delegates, and any other general provisions set out in these Terms and Conditions apply. 

     

    CANCELLATION

  32. All requested cancellations must be submitted in writing to the email address specified on the Event page/registration form.
  33. Cancellations made within five (5) business days of the date of payment will not be subject to any penalties i.e. the Event fee will be fully refunded (“Cooling-off Period”). 
  34. Delegates who cancel their booking after the Cooling-Off Period and more than ten (10) business days before the scheduled date of the Event are required to pay/forfeit 25% of the total fee as a cancellation penalty. The remaining Event fee will be refunded.
  35. Delegates who cancel their booking between ten (10) and five (5) business days before the scheduled date of the Event are required to pay/forfeit 50% of the total fee as a cancellation penalty. The remaining Event fee will be refunded.
  36. Delegates who cancel their booking within five (5) business days prior to the scheduled Event date will be liable for a cancellation penalty equal to 100% of the total Event fee. No refunds will be issued in such cases. 
  37. In the event of cancellation by the IoDSA, all registered Delegates will be notified, and the full Event fee will be refunded or deferred to another Event, subject to agreement between the IoDSA and the Delegate.

     

    DEFERMENT/POSTPONEMENT

  38. Deferment refers to cases where a Delegate is unable to attend an Event due to medical reasons or other emergencies, including but not limited to accidents and bereavement. The Event fee in these circumstances will not be forfeited, provided that valid supporting documentation is submitted within five (5) business days post the Event date. 
  39. For medical reasons, a medical certificate must indicate the dates of medical unfitness, which must align with the scheduled Event date. 
  40. For other emergencies, appropriate evidence (e.g., police report, or death certificate) must be provided.
  41. Where reasonably practical, the IoDSA will offer the Delegate an alternative Event scheduled within the current calendar year. If no suitable Event is available for booking, the IoDSA will refund the Delegate. 
  42. If a deferment/postponement request is submitted but deemed unreasonable or unsupported by valid documentation as outlined above, the request will be treated as non-attendance in accordance with Clause 44. In such cases, the full Event fee will be forfeited/payable, and no refund will be issued. The IoDSA reserves the sole discretion to determine the reasonableness of any deferment request. 
  43. Should a deferment request be granted and an alternative Event is selected that has a higher price than what was paid/invoiced, the Delegate will be required to pay the difference.

     

    NON-ATTENDANCE

  44. Subject to the provisions of the Cancellation Clauses and Deferment/Postponement Clauses above, in instances of non-attendance without prior written cancellation or a valid deferment request the full Event fee will be forfeited or payable, and no refund will be issued. Work-related reasons are not accepted as suitable reasons for non-attendance. Delegates who are unable to attend an Event due to work-related reasons will forfeit any payments made.
  45. Delegates may submit written reasons for their non-attendance within five (5) business days after the scheduled Event. The IoDSA may, at its sole discretion, allow the Delegate to reschedule attendance on another Event date, or to another Event within that year (subject to availability). Requests submitted after the five (5) business day window period will be considered under Clause 44. 
  46. If a Delegate fails to attend a registered Event and does not submit a written cancellation, deferment request, or valid justification within the timeframes outlined in Clause 45, the matter will be considered closed. The full Event fee will be forfeited or payable, and no refunds, or rescheduling options will be considered, unless the IoDSA, at its sole discretion, determines otherwise.
  47. A Delegate may nominate a replacement if they are unable to attend specific Events (specifically in the case of public training Events), provided the IoDSA is notified in writing at least five (5) business days prior to the scheduled date of the Event. All replacement requests are at the sole discretion of the IoDSA and will be confirmed in writing.
  48. If the nominated replacement Delegate does not meet any applicable entry requirements for the Event (e.g., IoDSA Member-only events), participation will be declined, and the original Delegate will remain liable for the Event fee in accordance with the applicable cancellation or non-attendance clauses.
  49. Where a discounted Event fee has been applied to a Delegate who is a paid IoDSA Member, and the replacement Delegate is not a paid IoDSA Member, the difference in fee will be charged to the replacement Delegate. If the replacement Delegate’s company is responsible for payment, the replacement Delegate will be billed and is responsible for payment and must recover the expense from their company.
  50. If a replacement Delegate is not found or confirmed in writing by the IoDSA at least five (5) business days prior to the Event, and the original Delegate does not attend, this will be treated as a cancellation taking place within five (5) business days of the Event date or a non-attendance, as applicable. In such cases, the full Event fee will be forfeited or payable, and no refund will be issued, in accordance with the applicable Cancellation or Non-Attendance Clauses above.
  51. All terms and conditions applicable to the original Delegate, including those relating to cancellation, deferment, non-attendance, payment obligations, and conduct—shall apply equally to any nominated replacement Delegate. Acceptance of a replacement Delegate by the IoDSA does not constitute a waiver of any rights under these Terms and Conditions. The original Delegate remains liable for any fees, penalties, or administrative consequences arising from the replacement’s participation or failure to comply with these Terms.
  52. Delegates who attend specific Events, such as training, for the full duration of the Event will receive a Certificate of Attendance. 
  53. The IoDSA reserves the right to withhold a Certificate of Attendance if the Delegate is deemed inattentive or not sufficiently present during the Event. Criteria to determine attendance is based on attendance tracking, engagement during the Event, participation in discussions, polls and other engagement activities. 
  54. It is the Delegate’s responsibility to retain and securely store their Certificates of Attendance. Certificates for qualifying Events can be accessed via the Delegate’s online profile. However, due to system upgrades or operational limitations, certain certificates—particularly those issued prior to February 2020—may no longer be available online or retrievable. The IoDSA shall not be held liable for storage, recovery, or reissuance of certificates beyond what is reasonably supported by its systems and policies.

     

    COMPLIANCE WITH RULES

  55. The IoDSA reserves the right to refuse admission to or remove a Delegate from an Event at its sole discretion. This may occur if payment has not been received, if the Delegate poses a health or safety risk, or if they are considered disruptive to others. Should a Delegate be removed from the Event due to the above misconduct, the fee is not refundable/is payable. 
  56. Delegates must comply with all house rules set by the IoDSA, the facilitator, and the venue or online platform. Respectful conduct is expected throughout the duration of the Event.
  57. Where applicable, course materials provided during Events are the intellectual property of the IoDSA and/or designated third parties. These materials are intended solely for the use of the attending Delegate. Reproduction, distribution, or modification of any part of the course material is strictly prohibited and subject to the IoDSA’s Intellectual Property Policy.
  58. The recording or transcription of any Event in any format, including but not limited to video, audio, or text, is strictly prohibited by any delegates. 
  59. By attending an Event, the Delegate consents to their photographs and/or event feedback being published on social media or other media as may be determined by the IoDSA. 
]]> Fri, 31 Jul 2026 14:00:00 GMT Being a Director Part 4A: Governing Body’s Role in its Structure and Composition (Saturday - Online) https://www.iodsa.co.za/events/EventDetails.aspx?id=2031506 https://www.iodsa.co.za/events/EventDetails.aspx?id=2031506

Overview

Perfect for busy professionals seeking to enhance their skills without disrupting full day work commitments.

This Being a Director Part 4A is aimed at increasing governing body effectiveness and adding value.


How does this work?

The offering will only be available twice this year so it is important to note that if you miss the Being a Director Part 4A  during this year, you might be required to redo the entire Being a Director Part 4 to be eligible for the Certified Director Designation. There is no guarantee that we will be offering the Being a Director Part 4A as half day programme again next year.

 

How are the programme split?

The Being a Director Part 4, are split into a Part 4A and a Part 4B.
These programmes will run as a half you can choose to attend these on the specified Saturday classes.

Prerequisite

You are required to attend Being a Director Part 3A before attending Being a Director Part 3B. This is to ensure that you will be able to follow the content seamlessly.


Benefit of the programme

  • Half day programme 
  • More convenient and flexible 
  • Understanding corporate governance.
  • Understanding governance models and frameworks.
  • Understanding the importance of governing body members and their duties.
  • Understanding who is key role players in governance.
  • Learning from - and asking a Governance Specialist questions you might have.

 


Duration

09h00 until 12h30



Programme Fees


Subscription paying member
digital fee
R 3 014.00incl VAT
Non-subscription paying member (Event-attendee)
digital fee
R 3 546.00incl VAT

IoDSA Event Booking Terms and Conditions

    These Terms and Conditions govern the delivery of events, conferences, workshops, and training programmes (“collectively referred to as Events”) by the Institute of Directors in South Africa NPC (“IoDSA”) to members and the public (“collectively referred to as Delegates”).

    GENERAL

  1. The IoDSA business hours are Monday to Friday from 09h00 to 16h00 (excluding weekends and public holidays).
  2. All calls to the IoDSA are recorded for record and quality purposes.
  3. All official communication with Delegates will be conducted via email and no other platforms. All requests and updates (including updating of personal information) must be submitted in writing.
  4. Enquiries must be made out to the email address as listed on the respective Event booking page on the IoDSA website:
    4.1. All training-related enquiries should be made to  training@iodsa.co.za
    4.2. All member event-related enquiries should be made to events@iodsa.co.za
    4.3. All certification or designee-related enquiries should be made to certifications@iodsa.co.za
  5. IoDSA reserves the right to amend the details and logistics of Events at any time. 
  6. IoDSA Events and other services are provided without any warranties or guarantees, except for their intended purpose. The IoDSA shall not be held liable for any direct, indirect, incidental, special, or consequential loss or damage arising from participation in any Event or other service.
  7. The IoDSA shall not be liable for any delay, postponement, or failure to deliver an Event (in whole or in part) to the extent caused by circumstances beyond its reasonable control (“Force Majeure”). Force Majeure includes, without limitation, acts of God, natural disasters, epidemics/pandemics and related governmental restrictions, labour disputes or strikes (other than those solely involving IoDSA employees), widespread internet or telecommunications outages, fire, or any other unforeseen events that make performance commercially impracticable or unsafe. The IoDSA will make reasonable efforts to notify Delegates of a Force Majeure event as soon as practicable and will take reasonable steps to mitigate the impact.
  8. All fee discounts, sponsorships, complimentary or pro bono services, and the like are provided entirely at the discretion of the IoDSA. These may be offered to Delegates who meet the discount eligibility criteria as determined by the IoDSA from time to time. The IoDSA reserves the right to amend, withdraw, or cancel any such benefits at any time and for any reason. 
  9. All persons attending events at the IoDSA office/venues do so at their own risk.
  10. The terms “Delegate,” “Member,” or “person” are non-gender specific and refer to any individual, juristic person, organisation, body, institution, or third party engaging with the IoDSA.
  11. “Business Days” refer to any day other than a Saturday, Sunday, or public holiday in the Republic of South Africa.
  12. If you are unhappy or dissatisfied with any Event provided by the IoDSA, you must submit your grievance in writing through one of the following channels:
    12.1.  The IoDSA online complaints link available on the website;
    12.2.  The Event feedback survey link provided (where applicable); or
    12.3.  Directly to the designated contact person for the Event, as listed on the Event page.


    ONLINE PROFILE AND INFORMATION

  13. Delegates are required to have an online profile to book for Events or submit applications and the like.
  14. Delegates must log in using their existing IoDSA Member or Event Attendee profile or create an Event Attendee Profile to make a booking if a profile does not already exist. 
  15. Delegates should always avoid creating or having duplicate profiles/accounts. Duplicate profiles may affect the application of member benefits, such as discounts on Event fees. Benefits, where applicable, will not be granted to members who have used a duplicate profile for booking an Event. 
  16. Delegates are responsible for keeping their profile and contact information accurate and up to date.
  17. It is the responsibility of Delegates to ensure that their passwords are kept secure from third parties. Manual assistance with password resets is available upon telephonic and/or written requests after successful Delegate verification.
  18. By providing the IoDSA with personal and professional information, the Delegate gives consent to the IoDSA to process this information to provide the Event and/or other related services. 
  19. The IoDSA undertakes to maintain the confidentiality of all information provided to it and will handle such information in accordance with the Protection of Personal Information Act 4 of 2013. For further details, Delegates may refer to the IoDSA’s Privacy Policy and PAIA Manual available on the IoDSA website.


    EVENT BOOKINGS

  20. All Event bookings must be completed via the online registration form specific to the Event.
  21. Bookings must be made using the profile of the Delegate attending the Event. Bookings made under another Delegate’s profile will be deemed invalid, cancelled and may result in deletion or blocking of the profile and records, at the discretion of the IoDSA. 
  22. Delegates are responsible for ensuring that the information and contact details in their profile are accurate and correctly reflected on the Event booking form. The details provided on the Event booking form will be used for all event-related communications and for issuing of certificates of attendance (where applicable). The IoDSA will not be held liable if Delegates use the details of a personal assistant, secretary or any other third party and, as a result, do not receive Event communications.
  23. A Delegate’s booking for an Event will only be considered confirmed upon: 
    23.1.  Acceptance of these Terms and Conditions (Ts & Cs) and any other specific terms and conditions applicable to the specific Event (which will take precedence over these T&Cs if there is a conflict);
    23.2.  Receipt of full payment of the applicable Event invoice/fee within the stipulated timeframe. Full payment must be received in the IoDSA’s designated bank account and correctly allocated to the Delegate’s profile in relation to the specific Event invoice. 
  24. The primary payment method for an Event is online payment via credit or debit card. For certain Events, generation of an invoice for Electronic Funds Transfer (EFT) may be available as an alternative payment method during the booking process.
  25. Event seats/spaces are allocated on a first-come, first-served basis and are confirmed only upon receipt of full payment.
    25.1.  For EFT Payments: Either full payment must reflect in the IoDSA bank account, or a valid proof of payment or purchase order (where the Delegate’s company is responsible for payment) must be received within the stipulated timeframe.
    25.2.  For Card Payments: Payment is processed immediately and reflected against the Delegate’s account/profile due to the online payment method. 
  26. The IoDSA does not permit any amendments to the date reflected on an issued invoice. Once an invoice has been generated, the invoice date is final and may not be backdated or changed under any circumstances.

     

    PAYMENT BY DELEGATES

  27. Upon completing and submitting an Event booking form, Delegates must make an immediate payment of the Event fee via the IoDSA eCommerce platform during checkout using a credit/debit card. This is the IoDSA’s preferred method of receiving payment, as card payments are allocated directly to Delegate profiles and immediately secures and confirms the Delegate’s booking.
  28. Delegates will, in addition, depending on the Event have an EFT payment option:
    28.1.  If the EFT payment option is available and selected as the payment method during the booking process, payment must be made and proof of payment must be shared with the contact person as listed on the Event page within 48 hours of receipt of invoice, using the invoice number as reference. Once the payment reflects in the IoDSA bank account it will be allocated to the Delegate’s profile, and the booking will be considered confirmed. Failure to adhere to this timeline will result in the booking being cancelled without further notice. 
    28.2.  The IoDSA shall not be held responsible for the delay in allocation of payments due to incorrect references being used by the   Delegate. Where EFT payments cannot be allocated as a result of incorrect references used or not providing proof of payment, the  Delegate will be required to provide proof of payment in order for the IoDSA to confirm and allocate payment. Until such time, the Delegate’s booking is not confirmed and may be cancelled if payment is not received within the stipulated timeframe. 

     

    PAYMENTS BY COMPANIES ON BEHALF OF DELEGATES

  29. Should a Delegate require their Company to make payment on their behalf, and the credit/debit card payment is not possible during checkout due to Company internal processes, then:
    29.1.  During the checkout process the Delegate is required to select EFT as the payment option and provide the Company’s details that must appear on the invoice, should this be an available option for payment, in which case Clause 28 will apply; or 
    29.2.  Should EFT not be available, or the Company cannot adhere to the requirements in Clause 28, the Delegate is required to make a written request to the contact person of the Event to assist with accommodating a company payment arrangement and to provide an invoice.
    29.2.1.  To accommodate a Company payment arrangement, and to provide an invoice for payment, the IoDSA requires the written request by the Company and/or Delegate at least four (4) weeks prior to the respective Event date(s). Events starting within four (4) weeks cannot accommodate Company payment arrangements. The following applies to all Company payment arrangements: 
    (a)  All onboarding and supplier processes, including supplier bidding documentation and proof of payment (for Private Sector Companies and International Companies) or valid Purchase Orders (PO) – in the case of Public Sector companies, must be completed and submitted to the IoDSA within two (2) weeks from the time of the written request and the IoDSA approving the payment arrangement, and no later than two (2) weeks prior to the Event. Where the IoDSA finds the onboarding process extensive/unreasonable regarding timelines, the IoDSA reserves the right to cancel the payment arrangement at any time. 
    (b)  A Delegate’s booking for an Event is only considered confirmed upon receipt of full payment of the applicable Event invoice/fee in the bank IoDSA bank account (proof of payment must be supplied), or in the case of local Public Sector companies, a valid Purchase Order, within the above stipulated timeframe. 
    (c)  If the onboarding process, applicable supply chain documentation, and payment/PO are not received within the stipulated timelines, for whatever reason, the IoDSA reserves the right to release the booking(s) without notice and make the seat(s) available to other Delegates and any planned future bookings will be cancelled.
  30. In the case of local Public sector companies, if the Company fails to make payment within 30 days of the Event date, the Delegate will be held responsible for payment, and the Delegate/Company will be blacklisted. Any future and current planned bookings will be cancelled until such payment has been settled.  
  31. All other terms and conditions relating to postponement, cancellations, non-attendance, deferment, replacement of Delegates, and any other general provisions set out in these Terms and Conditions apply. 

     

    CANCELLATION

  32. All requested cancellations must be submitted in writing to the email address specified on the Event page/registration form.
  33. Cancellations made within five (5) business days of the date of payment will not be subject to any penalties i.e. the Event fee will be fully refunded (“Cooling-off Period”). 
  34. Delegates who cancel their booking after the Cooling-Off Period and more than ten (10) business days before the scheduled date of the Event are required to pay/forfeit 25% of the total fee as a cancellation penalty. The remaining Event fee will be refunded.
  35. Delegates who cancel their booking between ten (10) and five (5) business days before the scheduled date of the Event are required to pay/forfeit 50% of the total fee as a cancellation penalty. The remaining Event fee will be refunded.
  36. Delegates who cancel their booking within five (5) business days prior to the scheduled Event date will be liable for a cancellation penalty equal to 100% of the total Event fee. No refunds will be issued in such cases. 
  37. In the event of cancellation by the IoDSA, all registered Delegates will be notified, and the full Event fee will be refunded or deferred to another Event, subject to agreement between the IoDSA and the Delegate.

     

    DEFERMENT/POSTPONEMENT

  38. Deferment refers to cases where a Delegate is unable to attend an Event due to medical reasons or other emergencies, including but not limited to accidents and bereavement. The Event fee in these circumstances will not be forfeited, provided that valid supporting documentation is submitted within five (5) business days post the Event date. 
  39. For medical reasons, a medical certificate must indicate the dates of medical unfitness, which must align with the scheduled Event date. 
  40. For other emergencies, appropriate evidence (e.g., police report, or death certificate) must be provided.
  41. Where reasonably practical, the IoDSA will offer the Delegate an alternative Event scheduled within the current calendar year. If no suitable Event is available for booking, the IoDSA will refund the Delegate. 
  42. If a deferment/postponement request is submitted but deemed unreasonable or unsupported by valid documentation as outlined above, the request will be treated as non-attendance in accordance with Clause 44. In such cases, the full Event fee will be forfeited/payable, and no refund will be issued. The IoDSA reserves the sole discretion to determine the reasonableness of any deferment request. 
  43. Should a deferment request be granted and an alternative Event is selected that has a higher price than what was paid/invoiced, the Delegate will be required to pay the difference.

     

    NON-ATTENDANCE

  44. Subject to the provisions of the Cancellation Clauses and Deferment/Postponement Clauses above, in instances of non-attendance without prior written cancellation or a valid deferment request the full Event fee will be forfeited or payable, and no refund will be issued. Work-related reasons are not accepted as suitable reasons for non-attendance. Delegates who are unable to attend an Event due to work-related reasons will forfeit any payments made.
  45. Delegates may submit written reasons for their non-attendance within five (5) business days after the scheduled Event. The IoDSA may, at its sole discretion, allow the Delegate to reschedule attendance on another Event date, or to another Event within that year (subject to availability). Requests submitted after the five (5) business day window period will be considered under Clause 44. 
  46. If a Delegate fails to attend a registered Event and does not submit a written cancellation, deferment request, or valid justification within the timeframes outlined in Clause 45, the matter will be considered closed. The full Event fee will be forfeited or payable, and no refunds, or rescheduling options will be considered, unless the IoDSA, at its sole discretion, determines otherwise.
  47. A Delegate may nominate a replacement if they are unable to attend specific Events (specifically in the case of public training Events), provided the IoDSA is notified in writing at least five (5) business days prior to the scheduled date of the Event. All replacement requests are at the sole discretion of the IoDSA and will be confirmed in writing.
  48. If the nominated replacement Delegate does not meet any applicable entry requirements for the Event (e.g., IoDSA Member-only events), participation will be declined, and the original Delegate will remain liable for the Event fee in accordance with the applicable cancellation or non-attendance clauses.
  49. Where a discounted Event fee has been applied to a Delegate who is a paid IoDSA Member, and the replacement Delegate is not a paid IoDSA Member, the difference in fee will be charged to the replacement Delegate. If the replacement Delegate’s company is responsible for payment, the replacement Delegate will be billed and is responsible for payment and must recover the expense from their company.
  50. If a replacement Delegate is not found or confirmed in writing by the IoDSA at least five (5) business days prior to the Event, and the original Delegate does not attend, this will be treated as a cancellation taking place within five (5) business days of the Event date or a non-attendance, as applicable. In such cases, the full Event fee will be forfeited or payable, and no refund will be issued, in accordance with the applicable Cancellation or Non-Attendance Clauses above.
  51. All terms and conditions applicable to the original Delegate, including those relating to cancellation, deferment, non-attendance, payment obligations, and conduct—shall apply equally to any nominated replacement Delegate. Acceptance of a replacement Delegate by the IoDSA does not constitute a waiver of any rights under these Terms and Conditions. The original Delegate remains liable for any fees, penalties, or administrative consequences arising from the replacement’s participation or failure to comply with these Terms.
  52. Delegates who attend specific Events, such as training, for the full duration of the Event will receive a Certificate of Attendance. 
  53. The IoDSA reserves the right to withhold a Certificate of Attendance if the Delegate is deemed inattentive or not sufficiently present during the Event. Criteria to determine attendance is based on attendance tracking, engagement during the Event, participation in discussions, polls and other engagement activities. 
  54. It is the Delegate’s responsibility to retain and securely store their Certificates of Attendance. Certificates for qualifying Events can be accessed via the Delegate’s online profile. However, due to system upgrades or operational limitations, certain certificates—particularly those issued prior to February 2020—may no longer be available online or retrievable. The IoDSA shall not be held liable for storage, recovery, or reissuance of certificates beyond what is reasonably supported by its systems and policies.

     

    COMPLIANCE WITH RULES

  55. The IoDSA reserves the right to refuse admission to or remove a Delegate from an Event at its sole discretion. This may occur if payment has not been received, if the Delegate poses a health or safety risk, or if they are considered disruptive to others. Should a Delegate be removed from the Event due to the above misconduct, the fee is not refundable/is payable. 
  56. Delegates must comply with all house rules set by the IoDSA, the facilitator, and the venue or online platform. Respectful conduct is expected throughout the duration of the Event.
  57. Where applicable, course materials provided during Events are the intellectual property of the IoDSA and/or designated third parties. These materials are intended solely for the use of the attending Delegate. Reproduction, distribution, or modification of any part of the course material is strictly prohibited and subject to the IoDSA’s Intellectual Property Policy.
  58. The recording or transcription of any Event in any format, including but not limited to video, audio, or text, is strictly prohibited by any delegates. 
  59. By attending an Event, the Delegate consents to their photographs and/or event feedback being published on social media or other media as may be determined by the IoDSA. 
]]> Sat, 8 Aug 2026 14:00:00 GMT Being a Director Part 4B: Governing Body’s role in its Evaluation and Delegation (Saturday) https://www.iodsa.co.za/events/EventDetails.aspx?id=2054029 https://www.iodsa.co.za/events/EventDetails.aspx?id=2054029

Overview

For this year only, we are introducing our ‘Being a Director’ programmes pilot half-day programmes! Perfect for busy professionals seeking to enhance their skills without disrupting full day work commitments.

This Being a Director Part 4B is aimed at increasing governing body effectiveness and adding value.

How does this work?

The pilot offering will only be available twice this year so it is important to note that if you miss the Being a Director Part 4B  during this year, you might be required to redo the entire Being a Director Part 4 to be eligible for the Certified Director Designation. There is no guarantee that we will be offering the Being a Director Part 4B as half day programme again next year.

 

How are the programme split?

The Being a Director Part 4, are split into a Part 4A and a Part 4B.
These programmes will run as a half-day programme during the week on the specified dates indicated, or you can choose to attend these on the specified Saturday classes. 


Important

Before proceeding to book, please familiarise yourself with the below terms of use for ease of booking and attendance.

 

  • The 'Being a Director Part 4' will be divided into two parts: Part 4A and Part 4B. 
  • It is crucial to attend both relevant parts (A and B) to fulfil attendance requirements for Being a Director Part 4.
  • Failure to do so will necessitate re-booking, repayment, and attending the full 'Being a Director Part 4' to qualify for the Certified Director Designation. 
  • Attendance certificates will be issued only upon completion of the entire programme duration.
  • The 2026 dates are the only dates available to complete these parts. You will not be able to swap it for any of the full day programme dates or carry it over to next year, as per our terms and conditions. 


Key focus areas

  • Governing body effectiveness
  • Composition of governing bodies
  • Remuneration of members of governing bodies
  • Meeting procedures
  • Committees of governing body
  • Evaluation of governing body
  • Delegation to management


Benefit of the programme

  • Half day programme 
  • More convenient and flexible 
  • Learning from - and asking a Governance Specialist questions you might have.

 


Duration

09h00 until 12h30



Programme Fees


Subscription paying member
digital fee
R 3 014.00incl VAT
Non-subscription paying member (Event-attendee)
digital fee
R3 546.00incl VAT

IoDSA Event Booking Terms and Conditions

    These Terms and Conditions govern the delivery of events, conferences, workshops, and training programmes (“collectively referred to as Events”) by the Institute of Directors in South Africa NPC (“IoDSA”) to members and the public (“collectively referred to as Delegates”).

    GENERAL

  1. The IoDSA business hours are Monday to Friday from 09h00 to 16h00 (excluding weekends and public holidays).
  2. All calls to the IoDSA are recorded for record and quality purposes.
  3. All official communication with Delegates will be conducted via email and no other platforms. All requests and updates (including updating of personal information) must be submitted in writing.
  4. Enquiries must be made out to the email address as listed on the respective Event booking page on the IoDSA website:
    4.1. All training-related enquiries should be made to  training@iodsa.co.za
    4.2. All member event-related enquiries should be made to events@iodsa.co.za
    4.3. All certification or designee-related enquiries should be made to certifications@iodsa.co.za
  5. IoDSA reserves the right to amend the details and logistics of Events at any time. 
  6. IoDSA Events and other services are provided without any warranties or guarantees, except for their intended purpose. The IoDSA shall not be held liable for any direct, indirect, incidental, special, or consequential loss or damage arising from participation in any Event or other service.
  7. The IoDSA shall not be liable for any delay, postponement, or failure to deliver an Event (in whole or in part) to the extent caused by circumstances beyond its reasonable control (“Force Majeure”). Force Majeure includes, without limitation, acts of God, natural disasters, epidemics/pandemics and related governmental restrictions, labour disputes or strikes (other than those solely involving IoDSA employees), widespread internet or telecommunications outages, fire, or any other unforeseen events that make performance commercially impracticable or unsafe. The IoDSA will make reasonable efforts to notify Delegates of a Force Majeure event as soon as practicable and will take reasonable steps to mitigate the impact.
  8. All fee discounts, sponsorships, complimentary or pro bono services, and the like are provided entirely at the discretion of the IoDSA. These may be offered to Delegates who meet the discount eligibility criteria as determined by the IoDSA from time to time. The IoDSA reserves the right to amend, withdraw, or cancel any such benefits at any time and for any reason. 
  9. All persons attending events at the IoDSA office/venues do so at their own risk.
  10. The terms “Delegate,” “Member,” or “person” are non-gender specific and refer to any individual, juristic person, organisation, body, institution, or third party engaging with the IoDSA.
  11. “Business Days” refer to any day other than a Saturday, Sunday, or public holiday in the Republic of South Africa.
  12. If you are unhappy or dissatisfied with any Event provided by the IoDSA, you must submit your grievance in writing through one of the following channels:
    12.1.  The IoDSA online complaints link available on the website;
    12.2.  The Event feedback survey link provided (where applicable); or
    12.3.  Directly to the designated contact person for the Event, as listed on the Event page.


    ONLINE PROFILE AND INFORMATION

  13. Delegates are required to have an online profile to book for Events or submit applications and the like.
  14. Delegates must log in using their existing IoDSA Member or Event Attendee profile or create an Event Attendee Profile to make a booking if a profile does not already exist. 
  15. Delegates should always avoid creating or having duplicate profiles/accounts. Duplicate profiles may affect the application of member benefits, such as discounts on Event fees. Benefits, where applicable, will not be granted to members who have used a duplicate profile for booking an Event. 
  16. Delegates are responsible for keeping their profile and contact information accurate and up to date.
  17. It is the responsibility of Delegates to ensure that their passwords are kept secure from third parties. Manual assistance with password resets is available upon telephonic and/or written requests after successful Delegate verification.
  18. By providing the IoDSA with personal and professional information, the Delegate gives consent to the IoDSA to process this information to provide the Event and/or other related services. 
  19. The IoDSA undertakes to maintain the confidentiality of all information provided to it and will handle such information in accordance with the Protection of Personal Information Act 4 of 2013. For further details, Delegates may refer to the IoDSA’s Privacy Policy and PAIA Manual available on the IoDSA website.


    EVENT BOOKINGS

  20. All Event bookings must be completed via the online registration form specific to the Event.
  21. Bookings must be made using the profile of the Delegate attending the Event. Bookings made under another Delegate’s profile will be deemed invalid, cancelled and may result in deletion or blocking of the profile and records, at the discretion of the IoDSA. 
  22. Delegates are responsible for ensuring that the information and contact details in their profile are accurate and correctly reflected on the Event booking form. The details provided on the Event booking form will be used for all event-related communications and for issuing of certificates of attendance (where applicable). The IoDSA will not be held liable if Delegates use the details of a personal assistant, secretary or any other third party and, as a result, do not receive Event communications.
  23. A Delegate’s booking for an Event will only be considered confirmed upon: 
    23.1.  Acceptance of these Terms and Conditions (Ts & Cs) and any other specific terms and conditions applicable to the specific Event (which will take precedence over these T&Cs if there is a conflict);
    23.2.  Receipt of full payment of the applicable Event invoice/fee within the stipulated timeframe. Full payment must be received in the IoDSA’s designated bank account and correctly allocated to the Delegate’s profile in relation to the specific Event invoice. 
  24. The primary payment method for an Event is online payment via credit or debit card. For certain Events, generation of an invoice for Electronic Funds Transfer (EFT) may be available as an alternative payment method during the booking process.
  25. Event seats/spaces are allocated on a first-come, first-served basis and are confirmed only upon receipt of full payment.
    25.1.  For EFT Payments: Either full payment must reflect in the IoDSA bank account, or a valid proof of payment or purchase order (where the Delegate’s company is responsible for payment) must be received within the stipulated timeframe.
    25.2.  For Card Payments: Payment is processed immediately and reflected against the Delegate’s account/profile due to the online payment method. 
  26. The IoDSA does not permit any amendments to the date reflected on an issued invoice. Once an invoice has been generated, the invoice date is final and may not be backdated or changed under any circumstances.

     

    PAYMENT BY DELEGATES

  27. Upon completing and submitting an Event booking form, Delegates must make an immediate payment of the Event fee via the IoDSA eCommerce platform during checkout using a credit/debit card. This is the IoDSA’s preferred method of receiving payment, as card payments are allocated directly to Delegate profiles and immediately secures and confirms the Delegate’s booking.
  28. Delegates will, in addition, depending on the Event have an EFT payment option:
    28.1.  If the EFT payment option is available and selected as the payment method during the booking process, payment must be made and proof of payment must be shared with the contact person as listed on the Event page within 48 hours of receipt of invoice, using the invoice number as reference. Once the payment reflects in the IoDSA bank account it will be allocated to the Delegate’s profile, and the booking will be considered confirmed. Failure to adhere to this timeline will result in the booking being cancelled without further notice. 
    28.2.  The IoDSA shall not be held responsible for the delay in allocation of payments due to incorrect references being used by the   Delegate. Where EFT payments cannot be allocated as a result of incorrect references used or not providing proof of payment, the  Delegate will be required to provide proof of payment in order for the IoDSA to confirm and allocate payment. Until such time, the Delegate’s booking is not confirmed and may be cancelled if payment is not received within the stipulated timeframe. 

     

    PAYMENTS BY COMPANIES ON BEHALF OF DELEGATES

  29. Should a Delegate require their Company to make payment on their behalf, and the credit/debit card payment is not possible during checkout due to Company internal processes, then:
    29.1.  During the checkout process the Delegate is required to select EFT as the payment option and provide the Company’s details that must appear on the invoice, should this be an available option for payment, in which case Clause 28 will apply; or 
    29.2.  Should EFT not be available, or the Company cannot adhere to the requirements in Clause 28, the Delegate is required to make a written request to the contact person of the Event to assist with accommodating a company payment arrangement and to provide an invoice.
    29.2.1.  To accommodate a Company payment arrangement, and to provide an invoice for payment, the IoDSA requires the written request by the Company and/or Delegate at least four (4) weeks prior to the respective Event date(s). Events starting within four (4) weeks cannot accommodate Company payment arrangements. The following applies to all Company payment arrangements: 
    (a)  All onboarding and supplier processes, including supplier bidding documentation and proof of payment (for Private Sector Companies and International Companies) or valid Purchase Orders (PO) – in the case of Public Sector companies, must be completed and submitted to the IoDSA within two (2) weeks from the time of the written request and the IoDSA approving the payment arrangement, and no later than two (2) weeks prior to the Event. Where the IoDSA finds the onboarding process extensive/unreasonable regarding timelines, the IoDSA reserves the right to cancel the payment arrangement at any time. 
    (b)  A Delegate’s booking for an Event is only considered confirmed upon receipt of full payment of the applicable Event invoice/fee in the bank IoDSA bank account (proof of payment must be supplied), or in the case of local Public Sector companies, a valid Purchase Order, within the above stipulated timeframe. 
    (c)  If the onboarding process, applicable supply chain documentation, and payment/PO are not received within the stipulated timelines, for whatever reason, the IoDSA reserves the right to release the booking(s) without notice and make the seat(s) available to other Delegates and any planned future bookings will be cancelled.
  30. In the case of local Public sector companies, if the Company fails to make payment within 30 days of the Event date, the Delegate will be held responsible for payment, and the Delegate/Company will be blacklisted. Any future and current planned bookings will be cancelled until such payment has been settled.  
  31. All other terms and conditions relating to postponement, cancellations, non-attendance, deferment, replacement of Delegates, and any other general provisions set out in these Terms and Conditions apply. 

     

    CANCELLATION

  32. All requested cancellations must be submitted in writing to the email address specified on the Event page/registration form.
  33. Cancellations made within five (5) business days of the date of payment will not be subject to any penalties i.e. the Event fee will be fully refunded (“Cooling-off Period”). 
  34. Delegates who cancel their booking after the Cooling-Off Period and more than ten (10) business days before the scheduled date of the Event are required to pay/forfeit 25% of the total fee as a cancellation penalty. The remaining Event fee will be refunded.
  35. Delegates who cancel their booking between ten (10) and five (5) business days before the scheduled date of the Event are required to pay/forfeit 50% of the total fee as a cancellation penalty. The remaining Event fee will be refunded.
  36. Delegates who cancel their booking within five (5) business days prior to the scheduled Event date will be liable for a cancellation penalty equal to 100% of the total Event fee. No refunds will be issued in such cases. 
  37. In the event of cancellation by the IoDSA, all registered Delegates will be notified, and the full Event fee will be refunded or deferred to another Event, subject to agreement between the IoDSA and the Delegate.

     

    DEFERMENT/POSTPONEMENT

  38. Deferment refers to cases where a Delegate is unable to attend an Event due to medical reasons or other emergencies, including but not limited to accidents and bereavement. The Event fee in these circumstances will not be forfeited, provided that valid supporting documentation is submitted within five (5) business days post the Event date. 
  39. For medical reasons, a medical certificate must indicate the dates of medical unfitness, which must align with the scheduled Event date. 
  40. For other emergencies, appropriate evidence (e.g., police report, or death certificate) must be provided.
  41. Where reasonably practical, the IoDSA will offer the Delegate an alternative Event scheduled within the current calendar year. If no suitable Event is available for booking, the IoDSA will refund the Delegate. 
  42. If a deferment/postponement request is submitted but deemed unreasonable or unsupported by valid documentation as outlined above, the request will be treated as non-attendance in accordance with Clause 44. In such cases, the full Event fee will be forfeited/payable, and no refund will be issued. The IoDSA reserves the sole discretion to determine the reasonableness of any deferment request. 
  43. Should a deferment request be granted and an alternative Event is selected that has a higher price than what was paid/invoiced, the Delegate will be required to pay the difference.

     

    NON-ATTENDANCE

  44. Subject to the provisions of the Cancellation Clauses and Deferment/Postponement Clauses above, in instances of non-attendance without prior written cancellation or a valid deferment request the full Event fee will be forfeited or payable, and no refund will be issued. Work-related reasons are not accepted as suitable reasons for non-attendance. Delegates who are unable to attend an Event due to work-related reasons will forfeit any payments made.
  45. Delegates may submit written reasons for their non-attendance within five (5) business days after the scheduled Event. The IoDSA may, at its sole discretion, allow the Delegate to reschedule attendance on another Event date, or to another Event within that year (subject to availability). Requests submitted after the five (5) business day window period will be considered under Clause 44. 
  46. If a Delegate fails to attend a registered Event and does not submit a written cancellation, deferment request, or valid justification within the timeframes outlined in Clause 45, the matter will be considered closed. The full Event fee will be forfeited or payable, and no refunds, or rescheduling options will be considered, unless the IoDSA, at its sole discretion, determines otherwise.
  47. A Delegate may nominate a replacement if they are unable to attend specific Events (specifically in the case of public training Events), provided the IoDSA is notified in writing at least five (5) business days prior to the scheduled date of the Event. All replacement requests are at the sole discretion of the IoDSA and will be confirmed in writing.
  48. If the nominated replacement Delegate does not meet any applicable entry requirements for the Event (e.g., IoDSA Member-only events), participation will be declined, and the original Delegate will remain liable for the Event fee in accordance with the applicable cancellation or non-attendance clauses.
  49. Where a discounted Event fee has been applied to a Delegate who is a paid IoDSA Member, and the replacement Delegate is not a paid IoDSA Member, the difference in fee will be charged to the replacement Delegate. If the replacement Delegate’s company is responsible for payment, the replacement Delegate will be billed and is responsible for payment and must recover the expense from their company.
  50. If a replacement Delegate is not found or confirmed in writing by the IoDSA at least five (5) business days prior to the Event, and the original Delegate does not attend, this will be treated as a cancellation taking place within five (5) business days of the Event date or a non-attendance, as applicable. In such cases, the full Event fee will be forfeited or payable, and no refund will be issued, in accordance with the applicable Cancellation or Non-Attendance Clauses above.
  51. All terms and conditions applicable to the original Delegate, including those relating to cancellation, deferment, non-attendance, payment obligations, and conduct—shall apply equally to any nominated replacement Delegate. Acceptance of a replacement Delegate by the IoDSA does not constitute a waiver of any rights under these Terms and Conditions. The original Delegate remains liable for any fees, penalties, or administrative consequences arising from the replacement’s participation or failure to comply with these Terms.
  52. Delegates who attend specific Events, such as training, for the full duration of the Event will receive a Certificate of Attendance. 
  53. The IoDSA reserves the right to withhold a Certificate of Attendance if the Delegate is deemed inattentive or not sufficiently present during the Event. Criteria to determine attendance is based on attendance tracking, engagement during the Event, participation in discussions, polls and other engagement activities. 
  54. It is the Delegate’s responsibility to retain and securely store their Certificates of Attendance. Certificates for qualifying Events can be accessed via the Delegate’s online profile. However, due to system upgrades or operational limitations, certain certificates—particularly those issued prior to February 2020—may no longer be available online or retrievable. The IoDSA shall not be held liable for storage, recovery, or reissuance of certificates beyond what is reasonably supported by its systems and policies.

     

    COMPLIANCE WITH RULES

  55. The IoDSA reserves the right to refuse admission to or remove a Delegate from an Event at its sole discretion. This may occur if payment has not been received, if the Delegate poses a health or safety risk, or if they are considered disruptive to others. Should a Delegate be removed from the Event due to the above misconduct, the fee is not refundable/is payable. 
  56. Delegates must comply with all house rules set by the IoDSA, the facilitator, and the venue or online platform. Respectful conduct is expected throughout the duration of the Event.
  57. Where applicable, course materials provided during Events are the intellectual property of the IoDSA and/or designated third parties. These materials are intended solely for the use of the attending Delegate. Reproduction, distribution, or modification of any part of the course material is strictly prohibited and subject to the IoDSA’s Intellectual Property Policy.
  58. The recording or transcription of any Event in any format, including but not limited to video, audio, or text, is strictly prohibited by any delegates. 
  59. By attending an Event, the Delegate consents to their photographs and/or event feedback being published on social media or other media as may be determined by the IoDSA. 
]]> Sat, 22 Aug 2026 14:00:00 GMT Being a Director Part 4: Governing Body’s Role in Structure, Composition, Evaluation & Delegation https://www.iodsa.co.za/events/EventDetails.aspx?id=2031519 https://www.iodsa.co.za/events/EventDetails.aspx?id=2031519

Overview

This programme offers essential insights into the optimal functioning of governing bodies, specifically designed for those aspiring to join or newly appointed to such roles. Participants will gain knowledge about the various tools and processes relevant to a Non-Executive Director's (NED) governance responsibilities, along with an exploration of different stages in governance structures. Additionally, the program delves into topics such as succession planning at the governance body level, director characteristics, and more.


Key focus areas

  • Enhancing governing body effectiveness.
  • Structuring the composition of governing bodies.
  • Managing remuneration for members of governing bodies.
  • Streamlining meeting procedures.
  • Optimising committees within the governing body.
  • Conducting thorough evaluations of the governing body.
  • Effectively delegating tasks to management.


Benefit of the programme

  • Acquire understanding into the functioning of an efficient governing body.
  • Understand the requisites of committees and grasp the evaluation process for governing bodies.
  • Learn how to strategically delegate as a governing body, to empower effective management.
  • Participate in interactive learning and get your questions answered by a Governance specialist.


Who should attend

  • Directors / governing body member
  • C-Suite Executives
  • Company Secretary
  • Aspiring directors 
  • Supporting governing body members

 

Duration

Six Hours

/

Certified Director Designation tip:

Did you know that you may be eligible to apply for an exemption from the following three programmes if you meet the specified criteria?
- Governance of Ethics
- Financial Insights for Non-Financial Directors
- Being a Director Part 5

Find out more on how to apply for exemption



Programme Fees

Subscription paying 
member
digital fee
R 6 029.00incl VAT
Non-subscription paying member (Event-attendee) 
digital fee
R 7 093.00incl VAT

IoDSA Event Booking Terms and Conditions

    These Terms and Conditions govern the delivery of events, conferences, workshops, and training programmes (“collectively referred to as Events”) by the Institute of Directors in South Africa NPC (“IoDSA”) to members and the public (“collectively referred to as Delegates”).

    GENERAL

  1. The IoDSA business hours are Monday to Friday from 09h00 to 16h00 (excluding weekends and public holidays).
  2. All calls to the IoDSA are recorded for record and quality purposes.
  3. All official communication with Delegates will be conducted via email and no other platforms. All requests and updates (including updating of personal information) must be submitted in writing.
  4. Enquiries must be made out to the email address as listed on the respective Event booking page on the IoDSA website:
    4.1. All training-related enquiries should be made to training@iodsa.co.za
    4.2. All member event-related enquiries should be made to events@iodsa.co.za
    4.3. All certification or designee-related enquiries should be made to certifications@iodsa.co.za
  5. IoDSA reserves the right to amend the details and logistics of Events at any time. 
  6. IoDSA Events and other services are provided without any warranties or guarantees, except for their intended purpose. The IoDSA shall not be held liable for any direct, indirect, incidental, special, or consequential loss or damage arising from participation in any Event or other service.
  7. The IoDSA shall not be liable for any delay, postponement, or failure to deliver an Event (in whole or in part) to the extent caused by circumstances beyond its reasonable control (“Force Majeure”). Force Majeure includes, without limitation, acts of God, natural disasters, epidemics/pandemics and related governmental restrictions, labour disputes or strikes (other than those solely involving IoDSA employees), widespread internet or telecommunications outages, fire, or any other unforeseen events that make performance commercially impracticable or unsafe. The IoDSA will make reasonable efforts to notify Delegates of a Force Majeure event as soon as practicable and will take reasonable steps to mitigate the impact.
  8. All fee discounts, sponsorships, complimentary or pro bono services, and the like are provided entirely at the discretion of the IoDSA. These may be offered to Delegates who meet the discount eligibility criteria as determined by the IoDSA from time to time. The IoDSA reserves the right to amend, withdraw, or cancel any such benefits at any time and for any reason. 
  9. All persons attending events at the IoDSA office/venues do so at their own risk.
  10. The terms “Delegate,” “Member,” or “person” are non-gender specific and refer to any individual, juristic person, organisation, body, institution, or third party engaging with the IoDSA.
  11. “Business Days” refer to any day other than a Saturday, Sunday, or public holiday in the Republic of South Africa.
  12. If you are unhappy or dissatisfied with any Event provided by the IoDSA, you must submit your grievance in writing through one of the following channels:
    12.1.  The IoDSA online complaints link available on the website;
    12.2.  The Event feedback survey link provided (where applicable); or
    12.3.  Directly to the designated contact person for the Event, as listed on the Event page.


    ONLINE PROFILE AND INFORMATION

  13. Delegates are required to have an online profile to book for Events or submit applications and the like.
  14. Delegates must log in using their existing IoDSA Member or Event Attendee profile or create an Event Attendee Profile to make a booking if a profile does not already exist. 
  15. Delegates should always avoid creating or having duplicate profiles/accounts. Duplicate profiles may affect the application of member benefits, such as discounts on Event fees. Benefits, where applicable, will not be granted to members who have used a duplicate profile for booking an Event. 
  16. Delegates are responsible for keeping their profile and contact information accurate and up to date.
  17. It is the responsibility of Delegates to ensure that their passwords are kept secure from third parties. Manual assistance with password resets is available upon telephonic and/or written requests after successful Delegate verification.
  18. By providing the IoDSA with personal and professional information, the Delegate gives consent to the IoDSA to process this information to provide the Event and/or other related services. 
  19. The IoDSA undertakes to maintain the confidentiality of all information provided to it and will handle such information in accordance with the Protection of Personal Information Act 4 of 2013. For further details, Delegates may refer to the IoDSA’s Privacy Policy and PAIA Manual available on the IoDSA website.


    EVENT BOOKINGS

  20. All Event bookings must be completed via the online registration form specific to the Event.
  21. Bookings must be made using the profile of the Delegate attending the Event. Bookings made under another Delegate’s profile will be deemed invalid, cancelled and may result in deletion or blocking of the profile and records, at the discretion of the IoDSA. 
  22. Delegates are responsible for ensuring that the information and contact details in their profile are accurate and correctly reflected on the Event booking form. The details provided on the Event booking form will be used for all event-related communications and for issuing of certificates of attendance (where applicable). The IoDSA will not be held liable if Delegates use the details of a personal assistant, secretary or any other third party and, as a result, do not receive Event communications.
  23. A Delegate’s booking for an Event will only be considered confirmed upon: 
    23.1.  Acceptance of these Terms and Conditions (Ts & Cs) and any other specific terms and conditions applicable to the specific Event (which will take precedence over these T&Cs if there is a conflict);
    23.2.  Receipt of full payment of the applicable Event invoice/fee within the stipulated timeframe. Full payment must be received in the IoDSA’s designated bank account and correctly allocated to the Delegate’s profile in relation to the specific Event invoice. 
  24. The primary payment method for an Event is online payment via credit or debit card. For certain Events, generation of an invoice for Electronic Funds Transfer (EFT) may be available as an alternative payment method during the booking process.
  25. Event seats/spaces are allocated on a first-come, first-served basis and are confirmed only upon receipt of full payment.
    25.1.  For EFT Payments: Either full payment must reflect in the IoDSA bank account, or a valid proof of payment or purchase order (where the Delegate’s company is responsible for payment) must be received within the stipulated timeframe.
    25.2.  For Card Payments: Payment is processed immediately and reflected against the Delegate’s account/profile due to the online payment method. 
  26. The IoDSA does not permit any amendments to the date reflected on an issued invoice. Once an invoice has been generated, the invoice date is final and may not be backdated or changed under any circumstances.

     

    PAYMENT BY DELEGATES

  27. Upon completing and submitting an Event booking form, Delegates must make an immediate payment of the Event fee via the IoDSA eCommerce platform during checkout using a credit/debit card. This is the IoDSA’s preferred method of receiving payment, as card payments are allocated directly to Delegate profiles and immediately secures and confirms the Delegate’s booking.
  28. Delegates will, in addition, depending on the Event have an EFT payment option:
    28.1.  If the EFT payment option is available and selected as the payment method during the booking process, payment must be made and proof of payment must be shared with the contact person as listed on the Event page within 48 hours of receipt of invoice, using the invoice number as reference. Once the payment reflects in the IoDSA bank account it will be allocated to the Delegate’s profile, and the booking will be considered confirmed. Failure to adhere to this timeline will result in the booking being cancelled without further notice. 
    28.2.  The IoDSA shall not be held responsible for the delay in allocation of payments due to incorrect references being used by the   Delegate. Where EFT payments cannot be allocated as a result of incorrect references used or not providing proof of payment, the  Delegate will be required to provide proof of payment in order for the IoDSA to confirm and allocate payment. Until such time, the Delegate’s booking is not confirmed and may be cancelled if payment is not received within the stipulated timeframe. 

     

    PAYMENTS BY COMPANIES ON BEHALF OF DELEGATES

  29. Should a Delegate require their Company to make payment on their behalf, and the credit/debit card payment is not possible during checkout due to Company internal processes, then:
    29.1.  During the checkout process the Delegate is required to select EFT as the payment option and provide the Company’s details that must appear on the invoice, should this be an available option for payment, in which case Clause 28 will apply; or 
    29.2.  Should EFT not be available, or the Company cannot adhere to the requirements in Clause 28, the Delegate is required to make a written request to the contact person of the Event to assist with accommodating a company payment arrangement and to provide an invoice.
    29.2.1.  To accommodate a Company payment arrangement, and to provide an invoice for payment, the IoDSA requires the written request by the Company and/or Delegate at least four (4) weeks prior to the respective Event date(s). Events starting within four (4) weeks cannot accommodate Company payment arrangements. The following applies to all Company payment arrangements: 
    (a)  All onboarding and supplier processes, including supplier bidding documentation and proof of payment (for Private Sector Companies and International Companies) or valid Purchase Orders (PO) – in the case of Public Sector companies, must be completed and submitted to the IoDSA within two (2) weeks from the time of the written request and the IoDSA approving the payment arrangement, and no later than two (2) weeks prior to the Event. Where the IoDSA finds the onboarding process extensive/unreasonable regarding timelines, the IoDSA reserves the right to cancel the payment arrangement at any time. 
    (b)  A Delegate’s booking for an Event is only considered confirmed upon receipt of full payment of the applicable Event invoice/fee in the bank IoDSA bank account (proof of payment must be supplied), or in the case of local Public Sector companies, a valid Purchase Order, within the above stipulated timeframe. 
    (c)  If the onboarding process, applicable supply chain documentation, and payment/PO are not received within the stipulated timelines, for whatever reason, the IoDSA reserves the right to release the booking(s) without notice and make the seat(s) available to other Delegates and any planned future bookings will be cancelled.
  30. In the case of local Public sector companies, if the Company fails to make payment within 30 days of the Event date, the Delegate will be held responsible for payment, and the Delegate/Company will be blacklisted. Any future and current planned bookings will be cancelled until such payment has been settled.  
  31. All other terms and conditions relating to postponement, cancellations, non-attendance, deferment, replacement of Delegates, and any other general provisions set out in these Terms and Conditions apply. 

     

    CANCELLATION

  32. All requested cancellations must be submitted in writing to the email address specified on the Event page/registration form.
  33. Cancellations made within five (5) business days of the date of payment will not be subject to any penalties i.e. the Event fee will be fully refunded (“Cooling-off Period”). 
  34. Delegates who cancel their booking after the Cooling-Off Period and more than ten (10) business days before the scheduled date of the Event are required to pay/forfeit 25% of the total fee as a cancellation penalty. The remaining Event fee will be refunded.
  35. Delegates who cancel their booking between ten (10) and five (5) business days before the scheduled date of the Event are required to pay/forfeit 50% of the total fee as a cancellation penalty. The remaining Event fee will be refunded.
  36. Delegates who cancel their booking within five (5) business days prior to the scheduled Event date will be liable for a cancellation penalty equal to 100% of the total Event fee. No refunds will be issued in such cases. 
  37. In the event of cancellation by the IoDSA, all registered Delegates will be notified, and the full Event fee will be refunded or deferred to another Event, subject to agreement between the IoDSA and the Delegate.

     

    DEFERMENT/POSTPONEMENT

  38. Deferment refers to cases where a Delegate is unable to attend an Event due to medical reasons or other emergencies, including but not limited to accidents and bereavement. The Event fee in these circumstances will not be forfeited, provided that valid supporting documentation is submitted within five (5) business days post the Event date. 
  39. For medical reasons, a medical certificate must indicate the dates of medical unfitness, which must align with the scheduled Event date. 
  40. For other emergencies, appropriate evidence (e.g., police report, or death certificate) must be provided.
  41. Where reasonably practical, the IoDSA will offer the Delegate an alternative Event scheduled within the current calendar year. If no suitable Event is available for booking, the IoDSA will refund the Delegate. 
  42. If a deferment/postponement request is submitted but deemed unreasonable or unsupported by valid documentation as outlined above, the request will be treated as non-attendance in accordance with Clause 44. In such cases, the full Event fee will be forfeited/payable, and no refund will be issued. The IoDSA reserves the sole discretion to determine the reasonableness of any deferment request. 
  43. Should a deferment request be granted and an alternative Event is selected that has a higher price than what was paid/invoiced, the Delegate will be required to pay the difference.

     

    NON-ATTENDANCE

  44. Subject to the provisions of the Cancellation Clauses and Deferment/Postponement Clauses above, in instances of non-attendance without prior written cancellation or a valid deferment request the full Event fee will be forfeited or payable, and no refund will be issued. Work-related reasons are not accepted as suitable reasons for non-attendance. Delegates who are unable to attend an Event due to work-related reasons will forfeit any payments made.
  45. Delegates may submit written reasons for their non-attendance within five (5) business days after the scheduled Event. The IoDSA may, at its sole discretion, allow the Delegate to reschedule attendance on another Event date, or to another Event within that year (subject to availability). Requests submitted after the five (5) business day window period will be considered under Clause 44. 
  46. If a Delegate fails to attend a registered Event and does not submit a written cancellation, deferment request, or valid justification within the timeframes outlined in Clause 45, the matter will be considered closed. The full Event fee will be forfeited or payable, and no refunds, or rescheduling options will be considered, unless the IoDSA, at its sole discretion, determines otherwise.
  47. A Delegate may nominate a replacement if they are unable to attend specific Events (specifically in the case of public training Events), provided the IoDSA is notified in writing at least five (5) business days prior to the scheduled date of the Event. All replacement requests are at the sole discretion of the IoDSA and will be confirmed in writing.
  48. If the nominated replacement Delegate does not meet any applicable entry requirements for the Event (e.g., IoDSA Member-only events), participation will be declined, and the original Delegate will remain liable for the Event fee in accordance with the applicable cancellation or non-attendance clauses.
  49. Where a discounted Event fee has been applied to a Delegate who is a paid IoDSA Member, and the replacement Delegate is not a paid IoDSA Member, the difference in fee will be charged to the replacement Delegate. If the replacement Delegate’s company is responsible for payment, the replacement Delegate will be billed and is responsible for payment and must recover the expense from their company.
  50. If a replacement Delegate is not found or confirmed in writing by the IoDSA at least five (5) business days prior to the Event, and the original Delegate does not attend, this will be treated as a cancellation taking place within five (5) business days of the Event date or a non-attendance, as applicable. In such cases, the full Event fee will be forfeited or payable, and no refund will be issued, in accordance with the applicable Cancellation or Non-Attendance Clauses above.
  51. All terms and conditions applicable to the original Delegate, including those relating to cancellation, deferment, non-attendance, payment obligations, and conduct—shall apply equally to any nominated replacement Delegate. Acceptance of a replacement Delegate by the IoDSA does not constitute a waiver of any rights under these Terms and Conditions. The original Delegate remains liable for any fees, penalties, or administrative consequences arising from the replacement’s participation or failure to comply with these Terms.
  52. Delegates who attend specific Events, such as training, for the full duration of the Event will receive a Certificate of Attendance. 
  53. The IoDSA reserves the right to withhold a Certificate of Attendance if the Delegate is deemed inattentive or not sufficiently present during the Event. Criteria to determine attendance is based on attendance tracking, engagement during the Event, participation in discussions, polls and other engagement activities. 
  54. It is the Delegate’s responsibility to retain and securely store their Certificates of Attendance. Certificates for qualifying Events can be accessed via the Delegate’s online profile. However, due to system upgrades or operational limitations, certain certificates—particularly those issued prior to February 2020—may no longer be available online or retrievable. The IoDSA shall not be held liable for storage, recovery, or reissuance of certificates beyond what is reasonably supported by its systems and policies.

     

    COMPLIANCE WITH RULES

  55. The IoDSA reserves the right to refuse admission to or remove a Delegate from an Event at its sole discretion. This may occur if payment has not been received, if the Delegate poses a health or safety risk, or if they are considered disruptive to others. Should a Delegate be removed from the Event due to the above misconduct, the fee is not refundable/is payable. 
  56. Delegates must comply with all house rules set by the IoDSA, the facilitator, and the venue or online platform. Respectful conduct is expected throughout the duration of the Event.
  57. Where applicable, course materials provided during Events are the intellectual property of the IoDSA and/or designated third parties. These materials are intended solely for the use of the attending Delegate. Reproduction, distribution, or modification of any part of the course material is strictly prohibited and subject to the IoDSA’s Intellectual Property Policy.
  58. The recording or transcription of any Event in any format, including but not limited to video, audio, or text, is strictly prohibited by any delegates. 
  59. By attending an Event, the Delegate consents to their photographs and/or event feedback being published on social media or other media as may be determined by the IoDSA. 
]]> Wed, 26 Aug 2026 14:00:00 GMT