The Relational Director: Measuring the Quality of Strategic Relationships with Dr Micheal Schluter
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Across the world there is growing interest in establishing effective stakeholder relationships for company performance and valuation. In a rapidly changing world, investors increasingly seek ‘lead indicators’; information on relationships with stakeholders such as customers, suppliers and regulators are key to estimating future profitability.

When: 21 February 2013
From 8:30 AM until 17:00 PM
Where: KPMG
MSC House
1 Mediterranean Street
Foreshore, Cape Town, Western Cape 
South Africa
Contact: Samantha Taylor

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Across the world there is growing interest in establishing effective stakeholder relationships for company performance and valuation. In a rapidly changing world, investors increasingly seek ‘lead indicators'; information on relationships with stakeholders such as customers, suppliers and regulators are key to estimating future profitability. In addition, boards in South Africa are required under King III to report on quality and strength of stakeholder relationships for corporate governance purposes. This workshop on the theme of ‘The Relational Director' explores not just why it is important to measure stakeholder relationships but also how this can best be achieved. This is an opportunity for board members to engage at a deeper level with the stakeholder agenda so as to better fulfil their responsibilities.

Dr Michael Schluter
Michael Schluter trained as an economist in the US and worked as a consultant with the World Bank in East Africa. He has launched a number of not-for-profit organisations dealing with international peace-building, consumer credit and debt, and the analysis and measurement of relationships. He is co-author of The R Factor (1993) and The Relational Manager (September 2009), amongst other books.

After founding Relationships Global in 2009, Michael spoke at the launch of King III in Johannesburg regarding the importance of Chapter 8. In 2010-11 Michael worked with a South African company to pilot the use of tools to measure stakeholder relationships in five large corporates in South Africa.

Hugo Nelson from Coronation
Neil Morris from KPMG
Ncaba Hlophe from Stakeholder Relationships Assessments SA

Richard Foster from Old Mutual and Chairman of IoDSA

About the Chairman and panellists

Hugo Nelson

Qualifications: MBChB, MBA (Oxon), CFA
Hugo was appointed chief executive officer in November 2007. He joined Coronation in 1999 as part of the investment team, initially as an equity analyst and later as a portfolio manager responsible for large institutional client portfolios and unit trust assets. Hugo is a medical doctor, Oxford University MBA graduate and holds a CFA.

Neil Morris

Neil is qualified as a Chartered Accountant in South Africa and has 14 years experience with KPMG in the profession in South Africa and the United Kingdom.

He is currently the director of Climate Change and Sustainability Services and focuses on Sustainability Assurance, Climate Change Advisory solutions, Integrated Reporting and Stakeholder engagement.

Neil is a member of the South African Integrated Reporting working group responsible for drafting the discussion paper "Framework for integrated reporting and the integrated report”. He is also the Chairman of the IRBA Sustainability Standing Committee and Chairman of the International Integrated Reporting Council (IIRC) Technical Collaboration Group for Assurance.

Ncaba Hlophe

Ncaba Hlophe worked as a financial journalist for Business Report between 1997 and 1999 followed by a brief stint in public relations before joining BMI-T between 2000 and 2002 as a market research and telecommunications policy analyst. He joined MTN South Africa as National Public Sector Sales Manager his last job in formal employment. Since 2005, he has dabbled in several entrepreneurial ventures including machine-to-machine (M2M) and real time sports information update both of which leveraged mobile technology to deliver real time intelligence.

A sales consulting contract by MTN South Africa to complete the implementation of his public sector strategy provided the platform to launch consulting entrepreneurial ventures in sales strategy and reputation management. As part of the reputation consulting work, he pioneered the interpretation of Relational Proximity developed by Dr Michael Schluter as an appropriate framework for measurement and reporting on stakeholder relationships in response to corporate governance requirements espoused in King III. He co-founded Strategic Relationships Assessments (SRA) which led a project in 2011 undertaken in conjunction with RelationshipsGlobal with the support of the IODSA featuring five top companies to pilot Relational Proximity in the South African environment.

Richard Foster

FCIS; FinstD, HDip Company Law (Wits); HDip Tax Law (RAU); PG Dip Corporate Governance (RAU) (with distinction).

Richard, a qualified Chartered Secretary with post graduate qualifications in Company Law, Tax Law and Corporate Governance, has held senior management positions in two major Groups in South Africa. Prior to joining Old Mutual in 2001, where he currently holds the position of Group Secretary, the bulk of his career was spent with Anglo American, inter alia, occupying the position of Group Secretary of Mondi Limited.

He has over the years, had responsibility for Corporate Secretarial, Risk & Group Insurance and Legal Services functions as well as having had significant involvement in significant corporate governance initiatives in the various businesses and broader business community. Further holds/has held non executive directorships in various Group subsidiary companies (including an offshore financial services regulated entity).

Richard has participated as a speaker and panellist in various corporate governance seminars and forums over the past years and has participated in the editing and drafting of certain sections of the well-known publication "Corporate Business Administration” published by JUTA.

In addition to his non executive directorships, Richard is currently serving as:

· Non-Executive Chairman of the Board ofthe Institute of Directors in Southern Africa (IoDSA);

· Member of the King Committee on Corporate Governance;

· Member of CRISA i.e. the Committee which undertook the drafting of the Code for Responsible Investing by Financial Institutions in Southern Africa; and

· Member of the IoDSA/KPMG Audit Committee Forum Working Committee.

Also served as:

· Member of the KingIII Committee on Corporate Governance 2009 (Compliance and Stakeholder Sub-Committee); and

· Member of the The Southern African Institute of Chartered Secretaries and Administrators (ICSA) Technical and Governance (Audit) Committees.