Across the world
there is growing interest in establishing effective stakeholder relationships
for company performance and valuation. In a rapidly changing world, investors
increasingly seek ‘lead indicators'; information on relationships with
stakeholders such as customers, suppliers and regulators are key to estimating
future profitability. In addition, boards in South Africa are required under
King III to report on quality and strength of stakeholder relationships for
corporate governance purposes. This workshop on the theme of ‘The Relational
Director' explores not just why it is important to measure stakeholder
relationships but also how this can best be achieved. This is an opportunity
for board members to engage at a deeper level with the stakeholder agenda so as
to better fulfil their responsibilities.
Dr Michael Schluter
Michael Schluter trained as an economist in the US and worked as a
consultant with the World Bank in East Africa. He has launched a number of
not-for-profit organisations dealing with international peace-building,
consumer credit and debt, and the analysis and measurement of relationships. He
is co-author of The R Factor (1993) and The Relational Manager (September
2009), amongst other books.
After founding Relationships Global in 2009, Michael spoke at the launch
of King III in Johannesburg regarding the importance of Chapter 8. In 2010-11
Michael worked with a South African company to pilot the use of tools to
measure stakeholder relationships in five large corporates in South Africa.
Hugo Nelson from Coronation
Neil Morris from KPMG
Ncaba Hlophe from Stakeholder Relationships Assessments SA
Richard Foster from Old Mutual and Chairman of IoDSA
About the Chairman and panellists
MBChB, MBA (Oxon), CFA
Hugo was appointed chief executive officer in November 2007. He joined
Coronation in 1999 as part of the investment team, initially as an equity
analyst and later as a portfolio manager responsible for large institutional
client portfolios and unit trust assets. Hugo is a medical doctor, Oxford
University MBA graduate and holds a CFA.
Neil is qualified
as a Chartered Accountant in South Africa and has 14 years experience with KPMG
in the profession in South Africa and the United Kingdom.
He is currently the
director of Climate Change and Sustainability Services and focuses on
Sustainability Assurance, Climate Change Advisory solutions, Integrated
Reporting and Stakeholder engagement.
Neil is a member of
the South African Integrated Reporting working group responsible for drafting
the discussion paper "Framework for integrated reporting and the
integrated report”. He is also the Chairman of the IRBA Sustainability Standing
Committee and Chairman of the International Integrated Reporting Council (IIRC)
Technical Collaboration Group for Assurance.
Ncaba Hlophe worked
as a financial journalist for Business Report between 1997 and 1999 followed by
a brief stint in public relations before joining BMI-T between 2000 and 2002 as
a market research and telecommunications policy analyst. He joined MTN South
Africa as National Public Sector Sales Manager his last job in formal
employment. Since 2005, he has dabbled in several entrepreneurial ventures
including machine-to-machine (M2M) and real time sports information update both
of which leveraged mobile technology to deliver real time intelligence.
A sales consulting
contract by MTN South Africa to complete the implementation of his public sector
strategy provided the platform to launch consulting entrepreneurial ventures in
sales strategy and reputation management. As part of the reputation consulting
work, he pioneered the interpretation of Relational Proximity developed by Dr
Michael Schluter as an appropriate framework for measurement and reporting on
stakeholder relationships in response to corporate governance requirements
espoused in King III. He co-founded Strategic Relationships Assessments (SRA)
which led a project in 2011 undertaken in conjunction with RelationshipsGlobal
with the support of the IODSA featuring five top companies to pilot Relational
Proximity in the South African environment.
FCIS; FinstD, HDip Company Law (Wits); HDip Tax Law (RAU); PG Dip
Corporate Governance (RAU) (with distinction).
Richard, a qualified Chartered Secretary with post graduate
qualifications in Company Law, Tax Law and Corporate Governance, has held
senior management positions in two major Groups in South Africa. Prior to
joining Old Mutual in 2001, where he currently holds the position of Group
Secretary, the bulk of his career was spent with Anglo American, inter alia,
occupying the position of Group Secretary of Mondi Limited.
He has over the years, had responsibility for Corporate Secretarial,
Risk & Group Insurance and Legal Services functions as well as having had
significant involvement in significant corporate governance initiatives in the
various businesses and broader business community. Further holds/has held non
executive directorships in various Group subsidiary companies (including an
offshore financial services regulated entity).
Richard has participated as a speaker and panellist in various corporate
governance seminars and forums over the past years and has participated in the
editing and drafting of certain sections of the well-known publication
"Corporate Business Administration” published by JUTA.
In addition to his non executive directorships, Richard is currently
Chairman of the Board ofthe Institute of Directors in Southern Africa (IoDSA);
Member of the
King Committee on Corporate Governance;
CRISA i.e. the Committee which undertook the drafting of the Code for
Responsible Investing by Financial Institutions in Southern Africa; and
Member of the
IoDSA/KPMG Audit Committee Forum Working Committee.
Also served as:
Member of the
KingIII Committee on Corporate Governance 2009 (Compliance and Stakeholder
Member of the
The Southern African Institute of Chartered Secretaries and Administrators
(ICSA) Technical and Governance (Audit) Committees.